Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Galaxy AI updates
on September 15, 2025
Posted by: Grammy75
[This review was collected as part of a promotion.] Galaxy AI has grown so much. Easy access to new and exciting tools to use making life easier. Very helpful it teaching us how to access and use properly. Extremely exciting can't wait for the next update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and the features!
on September 15, 2025
Posted by: Supkiwi
[This review was collected as part of a promotion.] I love using Galaxy AI in my photos. I love how if something is in the way you can just erase it so easily! I also love using my phone to create art and the s-pen makes it easy! I love the Good Lock apps you can use to truly customize your phone in every way! It's a big phone but still light enough and I've dropped it many times with no issues. It's fast and beautiful. If you're a creative like myself, I truly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: Dami05
[This review was collected as part of a promotion.] So i got this phone as a upgrade since my old phone got broken an i can just say its so worth it it runs smoothly and then stylus i such a nice added touch which makes it great for taking notes or even doodling.
And the Galaxy Ai works great too i use it when searching things on Google to get a better answer an it seems to do great!
And the Galaxy Ai works great too i use it when searching things on Google to get a better answer an it seems to do great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: LeneGnz
[This review was collected as part of a promotion.] Honestly I started using Samsung since s22 Ultra and I never look back. Ultras are super phones, the look is different, the camera is one of the best including that Zoom that help me all the time. NOW I have s25 Ultra and is the best honestly I don't think I switch to another one, I live the color, the good system, the camera Including Gemini with the Galaxy AI is a BIG HELP when you need to create or edit something. Definitely Im a Big Fam of Samsung and I would never switch to another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s23 Ultra 5G
on September 15, 2025
Posted by: Gwopboy814
[This review was collected as part of a promotion.] The Galaxy s23 Ultra 5G is one of the most amazingest phones I ever had the extra RAM and memory makes navigating the phone hassle free the stylus is great when it comes to signing things so you don't have to put your finger on people's dirty screens and I just love the 8K camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my favorite of all time.
on September 15, 2025
Posted by: Jengay
[This review was collected as part of a promotion.] Does product is my most favoriteist of all time?I love the cameras and all the features that come along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My phone S25 Ultra
on September 15, 2025
Posted by: Boron6
[This review was collected as part of a promotion.] It's just a phone, really not any different than what has been coming out the past couple of years. 🤷
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Boron6, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to full discover the capabilities of your new device after an upgrade, and we would love to help you. We have provided a link to the complete manual for your device to assist you in your discovery of the features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Day 1 Team Samsung!
on September 15, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] I have always had a "galaxy" phone for as long as I can remember! before that I had the red square samsung rant phone growing up! lol I love samsung galaxy phone. I use mine seamlessly with my samsung tvs, watch, samsung chrome laptop and i also use it with my Google hub & my Google nest!
I learn new things i can do with this phone everyday. I loveee GOOGLE AI. its so very useful and informative! I stay upgraded with the newest Samsung phones and I am never disappointed! I love my phone!! could neverrr switch up!
Value
5
Written by a customer while visiting Samsung US