Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
S25 ULTRA KICKS EVERYTHING BUTT
on September 15, 2025
Posted by: Gzrgunz78
[This review was collected as part of a promotion.] First off this phone is amazing. I use it for work and play. The screen is crisp and clear. The speed of the processing power is unmatched. The stylus works phenomenal. And don't get me started.How well the AI is. Best on the market, when it comes to artificial intelligence
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on September 15, 2025
Posted by: questbarqueen
[This review was collected as part of a promotion.] I've had this phone for about a year and I love the features. The camera gets alot of use with me, and the photos are great. The Galaxy AI has been helpful new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but Spen remote functions are gone.
on September 15, 2025
Posted by: Littlekoala
[This review was collected as part of a promotion.] I really enjoyed being able to use S Pen as a remote button to take photos. It comes in handy when I travel but pretty disappointed that that feature is gone in S25 Ultra. Other features are amazing though.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Littlekoala, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the complete manual for your device to assist you with the hand gestures and voice commands you can use with the camera of your device during your travels. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s24 ultra
on September 15, 2025
Posted by: Aajaer
[This review was collected as part of a promotion.] The upgraded screen is so much better than the s24 ultra. Much sharper and better with enhanced AI software. Heavily recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a increible camera
on September 15, 2025
Posted by: Carlosz30
[This review was collected as part of a promotion.] I love how your camera works. It is a very fast phone that is easy to handle excellent quality and recent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall an excellent phone
on September 15, 2025
Posted by: Lordrage2
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra from the Galaxy S23 Ultra and I have been very pleased with it. I use it for everything from the web, streaming audio and video, occasional gaming, and some productivity tasks.
Some of the pros:
- Better display quality
- Better audio quality (the speakers are impressively loud for a phone)
- More Galaxy AI features
- The Snapdragon 8 Elite CPU is faster and apps are more responsive
- The phone frame and build seems sturdier to me
- The cameras take impressive photos; I especially like the space zoom
- Better display quality
- Better audio quality (the speakers are impressively loud for a phone)
- More Galaxy AI features
- The Snapdragon 8 Elite CPU is faster and apps are more responsive
- The phone frame and build seems sturdier to me
- The cameras take impressive photos; I especially like the space zoom
A couple of cons:
- The battery life is not especially great, seems about the same as my S23U (I was expecting an improvement)
- The anti-reflective coating has worn off in a couple of places on the screen after only a couple of months, and makes it seem like there are a couple of smudges that I can't wipe off. It's annoying, but only visible when the screen is dark, so overall not a huge deal
- The battery life is not especially great, seems about the same as my S23U (I was expecting an improvement)
- The anti-reflective coating has worn off in a couple of places on the screen after only a couple of months, and makes it seem like there are a couple of smudges that I can't wipe off. It's annoying, but only visible when the screen is dark, so overall not a huge deal
This is my 4th Galaxy phone (I've had the S20 Ultra, S22 Ultra, S23 Ultra, and now this one, and I am very pleased with it so far. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best phone
on September 15, 2025
Posted by: Mufasa0820
[This review was collected as part of a promotion.] I used my phone for memes videos and it extremely great fot this kind of ideas Galaxy AI also makes it 1000k better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 15, 2025
Posted by: JESUSLOVESYOU
[This review was collected as part of a promotion.] Love how my phone take great phone and videos and all the features I can use meta AI I use my phone for watch movies, spark, door dash and my battery last for long time I don't have to be charging it every 2 hours or so
Value
5
Written by a customer while visiting Samsung US