Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
The best phone you can buy right now!
on September 15, 2025
Posted by: EvieEarthlight
[This review was collected as part of a promotion.] So, I've had my S25 Ultra for a little bit now and I can confidently say (working at a phone store) that it's currently the best phone you can buy. The best camera and specs all around. It edges out the S24 Ultra slightly byt that's enough for it to be worth the extra money over going with that. The Galaxy Ai features, especially circle to search, are convenient and the best in any phone as well. Overall this phone just wins because I can take great pictures no matter what and also play games on it without lag. It may not be a perfect phone, since those don't exist, but it's the closest you can get to it right now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need
on September 15, 2025
Posted by: Danielm1108
[This review was collected as part of a promotion.] This Galaxy 25 Ultra has everything you could possibly need in the palm of your hand. Functional and user friendly, all of my apps run flawlessly. Galaxy Ai helps tremendously when writing memos or speeches when im struggling to find the proper wording.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship w/ Great Charging Windows Integration
on September 15, 2025
Posted by: Mancocapac
[This review was collected as part of a promotion.] This is my work phone so I am constantly building Galaxy AI models to speed up my work flow. I use my device on DeX or as a third computer screen for my PC.
The Integration with Phone Link this last year has been impressive with emulation and syncing being top notch vs the past.
I use it in combination with my galaxy s10+ tablet as a second screen or on my mobile table in my car when im traveling for work or play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The brightness of the screen
on September 15, 2025
Posted by: Dude860
[This review was collected as part of a promotion.] It's a nice phone, but I've had the last couple years of new phones and the upgrades have been minimal. Not really noticeable, even the same case. I had fits the new phone, so it shows how much little has changed. It seems like I just upgrade to a new device. No real new features or anything like that.
Value
2
Response from Samsung USBy R&R Team, September 18, 2025
Hey Dude860, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can seem underwhelming as you slowly discover the enhanced features and capabilities. This can also be impacted by your specific usage of a device. We have provided a link to the complete manual for your device to assist you with your discovery of the enhanced features and capabilities of your device. We have also shared a link to the Samsung Support Team if you ever have questions about available devices, and your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What else could you ask for?
on September 15, 2025
Posted by: Smikeg73
[This review was collected as part of a promotion.] All the bells and whistles
Perfect size in and weight
Hard to put down!!!
Perfect size in and weight
Hard to put down!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 15, 2025
Posted by: ctpavct
[This review was collected as part of a promotion.] I am very happy with my phone.It works very good and I don't have any issues.I use the Galaxy AL all the time.It is so helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Llevo muchos años con los teléfonos de Samsung.
on September 15, 2025
Posted by: Despota900
[This review was collected as part of a promotion.] Estoy aprendiendo a utilizarl e Galaxy AI. Cada día lo utilizo mas frecuente a mis 57 años es fácil de aprender a utilizarlo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best android!
on September 15, 2025
Posted by: Mistercloudz
[This review was collected as part of a promotion.] Using a mixture of galaxy AI and Gemini really helped with my daily tasks. Whether it's finding the right detailed description for my YouTube channel or even helping me generate a decent thumbnail. Switching from iPhones was the best decision I made
Value
5
Written by a customer while visiting Samsung US