Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Powerful and smart
on September 15, 2025
Posted by: Meko1999
[This review was collected as part of a promotion.] Galaxy has done a very great job with this phone ,the Galaxy ai features are so helpful, and the knowledge is amazing. Very personal as to the level of communication and understanding of what your looking for. Im very impressed. Good job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung
on September 15, 2025
Posted by: HayesHusl
[This review was collected as part of a promotion.] The enhanced AI features have significantly improved image clarity. However, the modification of the stylus is a point of concern. The remote camera functionality provided by the previous stylus was a valuable asset. Therefore, we request that future iterations of the stylus incorporate camera control features, similar to those found in other Samsung devices. Your consideration of this matter is appreciated. Honestly I own several Samsung products from the tablets watches earbuds and phones love them all. Wouldn't trade them for the world
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on September 15, 2025
Posted by: Michel
[This review was collected as part of a promotion.] "GALAXY S25 is the best in the world.
best phone ever
best phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No Bluetooth feature in pen
on September 15, 2025
Posted by: Lovelyladies257
[This review was collected as part of a promotion.] I upgraded not realizing they took the Bluetooth feature from the pen with was a perfect feature from an content creator.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hello Lovelyladies257, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important specific functionality of your device is to you, and when features have been changed it can be distressing. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy 25 Ultra:New favorite
on September 15, 2025
Posted by: GrannyB
[This review was collected as part of a promotion.] This New Galaxy S25 Ultra is a step above all my previous Galaxy phones. We travel to Europe each year and rely on our phones for beautiful pictures. This phone definitely does not disappoint. From the Sagrada Familia, the ancient castles on the Rhine, medieval villages in Italy to the beauty of St Peter's Basilica in Vatican City, our pictures are fantastic: so clear and vibrant colors. We had professional photos taken in Hawaii and the photos we took with my Galaxy S25 came out with more color and sharpness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as expected
on September 15, 2025
Posted by: Dredrunde
[This review was collected as part of a promotion.] I would rather NOT have AI as part of my S25...
How much more do I have yo write to be able to submit my answer?
How much more do I have yo write to be able to submit my answer?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the visually impaired
on September 15, 2025
Posted by: Sheistheone
[This review was collected as part of a promotion.] This is a good phone for the visually impaired. The screen is larger, the resolution is better, and once you turn on the Accessibility settings with the magnification, you will not have any setbacks as far as what you can do, and what you can and cannot see with this phone. With that being said, the Text-to-speech voice feature is seriously lacking the voices still sound very much computerized. With all the shiny new updates, the voice features feels like an afterthought, which is a bummer especially because Galaxy AI can have more natural sounding voices. But all in all this phone get used for everything. From business to homework to play and it's awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best phone
on September 15, 2025
Posted by: Andrewdlc
[This review was collected as part of a promotion.] I'll been using galaxy IA, for everything is the best IA and really intuitive, make you do more easy features and get a great overall user experience, one of the top points are the battery and pen to make incredible photos, notes and drawings
Value
5
Written by a customer while visiting Samsung US