Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
This phone is amazing! The camera quality is great
on September 15, 2025
Posted by: Slimkate
[This review was collected as part of a promotion.] This phone is perfect for streaming and your daily needs. Galaxy AI is so easy and helpful to use. Great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, energy efficient and reliable phone
on September 15, 2025
Posted by: Atcguy2007
[This review was collected as part of a promotion.] Mostly use for communication apps and social media. I do watch YouTube, but prefer not to watch full movies on a mobile device.
I've owned this Galaxy S25 for 6 months now and it's the best smart device I've ever used.
I'm a believer in the stylus. I love the feature that allows me to write and convert to text. It learned my handwriting style.
I like the split screen option as well, instead swiping between apps.
I use the Galaxy AI function to search apps and features of the phone and also searching the web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on September 15, 2025
Posted by: ManufactedSolid666
[This review was collected as part of a promotion.] Thank you galexy AI, this phone had been a game changer as a fedex delivery driver it's smooth with phone calls and almost always have service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone EVER!!!
on September 15, 2025
Posted by: WizardsFirstRule
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands-down the best phone I’ve ever owned. The camera is unbelievable — the zoom completely blew me away. I’ve taken clear photos of the moon that look professional, and both photos and videos are sharp, bright, and better than I imagined. Back in August, I went to the Chris Brown concert at MetLife Stadium and filmed most of his performance. The video quality was stunning, and what impressed me most was the battery life. I started the night at 100%, recorded tons of clips, and still had 60% battery left when I got home. I even brought two power banks just in case, but I never needed them.
Gaming performance is flawless. I stream Xbox Cloud Gaming on the go, and it’s a total lifesaver when I’m stuck waiting somewhere — like at the doctor’s office — because it makes the time fly by.
Galaxy AI has honestly become my favorite feature. I use it like my own personal JARVIS (yes, straight out of Iron Man). Whether I’m asking about the weather, looking up a recipe, or needing quick advice for small decisions, it always has my back.
On top of that, I get work done faster. I use the Microsoft Word and other Office apps right on the phone, so I don’t have to wait until I’m home. It’s incredibly convenient and saves me so much time.
This phone has completely changed how I handle work, play, and everyday life. Samsung really nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone you can buy right now!
on September 15, 2025
Posted by: EvieEarthlight
[This review was collected as part of a promotion.] So, I've had my S25 Ultra for a little bit now and I can confidently say (working at a phone store) that it's currently the best phone you can buy. The best camera and specs all around. It edges out the S24 Ultra slightly byt that's enough for it to be worth the extra money over going with that. The Galaxy Ai features, especially circle to search, are convenient and the best in any phone as well. Overall this phone just wins because I can take great pictures no matter what and also play games on it without lag. It may not be a perfect phone, since those don't exist, but it's the closest you can get to it right now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need
on September 15, 2025
Posted by: Danielm1108
[This review was collected as part of a promotion.] This Galaxy 25 Ultra has everything you could possibly need in the palm of your hand. Functional and user friendly, all of my apps run flawlessly. Galaxy Ai helps tremendously when writing memos or speeches when im struggling to find the proper wording.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship w/ Great Charging Windows Integration
on September 15, 2025
Posted by: Mancocapac
[This review was collected as part of a promotion.] This is my work phone so I am constantly building Galaxy AI models to speed up my work flow. I use my device on DeX or as a third computer screen for my PC.
The Integration with Phone Link this last year has been impressive with emulation and syncing being top notch vs the past.
I use it in combination with my galaxy s10+ tablet as a second screen or on my mobile table in my car when im traveling for work or play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The brightness of the screen
on September 15, 2025
Posted by: Dude860
[This review was collected as part of a promotion.] It's a nice phone, but I've had the last couple years of new phones and the upgrades have been minimal. Not really noticeable, even the same case. I had fits the new phone, so it shows how much little has changed. It seems like I just upgrade to a new device. No real new features or anything like that.
Value
2
Response from Samsung USBy R&R Team, September 18, 2025
Hey Dude860, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can seem underwhelming as you slowly discover the enhanced features and capabilities. This can also be impacted by your specific usage of a device. We have provided a link to the complete manual for your device to assist you with your discovery of the enhanced features and capabilities of your device. We have also shared a link to the Samsung Support Team if you ever have questions about available devices, and your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US