Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,990 Reviews)
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Great upgrade from S22 ultra
on September 15, 2025
Posted by: Amberes
[This review was collected as part of a promotion.] Great device as always from Samsung
I bought this phone because as someone who loves technology, I like to always test out the new arrivals and play around with them. Granted, on paper, the S25 Ultra may seem like not a big upgrade from the S24 Ultra, once you use it, you'll realize that it is different enough. The weight is lighter, the screen is more comfortable to use without the slight curves. The battery life is amazing. I can actually go on almost 2 days without having to charge it. The speed is incredible. No lags or stutter. The in hand feel is amazing. All in all, I don't regret this purchase. Some people report having poor camera quality but I think they are just nitpicking and still salty that the upgrade was not something major from the S24 Ultra to the S25 Ultra. The camera is perfectly fine in my case. The reason why it didn't deserve a 5 star from my perspective is the price. It makes no sense that the S Ultra line up is getting so close to the price of a Fold series. Even if you can save a lot with deals and trade ins, the price gap should be a lot wider because at this point, nobody will want to buy the folds anymore as it has inferior specs and the screens on the S Ultra series are getting bigger and bigger.
I bought this phone because as someone who loves technology, I like to always test out the new arrivals and play around with them. Granted, on paper, the S25 Ultra may seem like not a big upgrade from the S24 Ultra, once you use it, you'll realize that it is different enough. The weight is lighter, the screen is more comfortable to use without the slight curves. The battery life is amazing. I can actually go on almost 2 days without having to charge it. The speed is incredible. No lags or stutter. The in hand feel is amazing. All in all, I don't regret this purchase. Some people report having poor camera quality but I think they are just nitpicking and still salty that the upgrade was not something major from the S24 Ultra to the S25 Ultra. The camera is perfectly fine in my case. The reason why it didn't deserve a 5 star from my perspective is the price. It makes no sense that the S Ultra line up is getting so close to the price of a Fold series. Even if you can save a lot with deals and trade ins, the price gap should be a lot wider because at this point, nobody will want to buy the folds anymore as it has inferior specs and the screens on the S Ultra series are getting bigger and bigger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! Great specs!
on September 15, 2025
Posted by: Sethjames970
[This review was collected as part of a promotion.] I use this phone for everything! I love all of the Galaxy AI features! The Galaxy AI features for photos and the audio clean up is awesome.
I use this phone also for work and it handles my work apps and it runs them fast. Never a slowdown!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on September 15, 2025
Posted by: CT33881
[This review was collected as part of a promotion.] It has been giving me over a day of battery life, works great with my Galaxy Watch Ultra. Updates are much faster than they used to be with only a reboot and wait a few minutes. Screen is viewable in bright sunlight. Camera takes amazing pictures. Galaxy AI works by integrating smoothly into the UI making it work smarter for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every year they make a better Galaxy!
on September 15, 2025
Posted by: JohnThomas
[This review was collected as part of a promotion.] So I have had at least 10 of the Samsung Galaxy Flagship phones since the very first one and every single iteration is better.. they use better technology, better cameras, better screen, amazing battery - the battery on the s25 ultra is absolutely insane! It is the best battery that I have ever used on a phone! I don't charge my phone everyday; I use my phone a lot... whether that's for actual work, answering emails, taking pictures, scrolling on social media, you name it - and I am so happy with this device and with Samsung! And their built in AI is FIRE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
✨️A Samsung a day, keeps the stress away
on September 15, 2025
Posted by: Sarafina
[This review was collected as part of a promotion.] The Ultra has made life so convenient. It's fully customizable for a quality user interface unique to you and your needs. The Galaxy AI features have been great for photo editing & quickly removing unwanted things like a fire hydrant or chair in the background, without having to upload the photo to pricey cloud storage first. The Samsung Galaxy S-Series is always my go to device over the simpleton phone options available on any other Android phone or OS device which are restrictive with their outdated menu & phone customization options. If you like to click around your phone to find ways it can enhance your life & organize tasks, the S25 Ultra will be that dream come true you wished existed. Enhance your life with Samsung & their Galaxy Watches as well, a perfect match!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a very good phone
on September 15, 2025
Posted by: Gerardo79
[This review was collected as part of a promotion.] For me, the best so far. I had the S22 Ultra and now the S25 Ultra. Much better with artificial intelligence and, in my case, an improvement in battery life. My previous phone only lasted about 12 hours of use and already had 20% battery. But with this S25, it went past 12 hours and still has 40%. A very good improvement. And the AI is the best. I use it with the browser or by selecting what I see on the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer!
on September 15, 2025
Posted by: Cristal
[This review was collected as part of a promotion.] I’m honestly obsessed with my Samsung S25 Ultra! The screen is gorgeous, super smooth, and makes everything look amazing. The camera blows me away every time. I can snap a quick picture and it looks professional. The battery lasts all day without me worrying, and it’s crazy fast with everything I throw at it. Definitely the best phone I’ve ever owned! Especially the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love love love my new galaxy s25 ultra
on September 15, 2025
Posted by: Tony17680
[This review was collected as part of a promotion.] My phone has amazing cameras, great battery life, a colorful and bright screen, everything about it is amazing!! I've been with Samsung for awhile now and I believe there's no better!! I recommend to everyone that asks about my phone and tell them it would make their life alot better! Thank you Samsung for making such a great phone!!!
Value
5
Written by a customer while visiting Samsung US