Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,990 Reviews)
Rating breakdown 26,990 reviews
5 Stars
23,183
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Samsung is best company i love Samsung i
on September 15, 2025
Posted by: Rontrys
[This review was collected as part of a promotion.] Samsung best i have Samsung TV Samsung smart refrigerator Samsung wach Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE OF THE YEAR
on September 15, 2025
Posted by: Choichechi
[This review was collected as part of a promotion.] Bought my Samsung Galaxy S25 Ultra early 2025, this is the best phone overall on the market, best screen, best camera, best UI and the Galaxy AI make search easier than ever
I use this Galaxy S25 Ultra almost all the time for social network, editing, watching videos, listen to music and play some games, perfect for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely a worth while upgrade from s20+
on September 15, 2025
Posted by: coleisloveokbud
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra's integrated Galaxy AI is a game-changer for students and their homework, transforming the smartphone from a distraction into a powerful academic tool. With features like "Circle to Search," students can simply circle a math problem from a textbook or an image in an article to get an instant explanation and a detailed, step-by-step solution. The "Writing Assist" feature offers real-time grammar corrections, tone suggestions, and context-aware ideas, helping students structure essays and improve their writing skills. Furthermore, the AI can summarize long articles and even create flashcards from uploaded notes, making studying for exams more efficient and less tedious. By automating these common and time-consuming tasks, Galaxy AI on the S25 Ultra empowers students to focus on understanding concepts rather than getting bogged down in the mechanics of their assignments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera as always is amazing
on September 15, 2025
Posted by: Scoty83
[This review was collected as part of a promotion.] The galaxies ai is amazing compared to bixby I use my galaxy s25 ultra galaxy watch 8 classic and buds bro 3 for work my work outs and family and day to day pictures but as much as I love this phone it would not be a honest review if I didn't critique my only 2 complaints are the bluetooth s pen not being an option please bring that back it is missed and when will the magsafe ring be build in to body of phone would love these as options on s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is improved and packed with features.
on September 15, 2025
Posted by: Combatmedicbush
[This review was collected as part of a promotion.] Great product with enhancements with AI, the camera, battery and manu more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features on Features, for your Entertainment
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Since getting the Galaxy S25 Ultra I have been able to utilize the new improvements over the previous models flawlessly. Mostly using the Camera for various pictures it has been reliable, allowing for me to get great photos and videos in different settings.
I have then been able to enhance the photos with Galaxy AI for cleaning up unwanted shadows, or the unintentional photo bomb. This is by far one of the benefits that drew me to this phone.
Another is the intuitive way that I am able to use the dual apps. This maybe an old feature, but is faster and works with a larger amount of apps with less bugs.
The final thing for me is the S Pen. This is something that has always drawn me to the Ultra Phones. The ability to write (short stories & notes), and have a mobile remote is underrated and a necessity in this day & age.
Samsung keep innovating, but never change in providing for "The Fans"!
I have then been able to enhance the photos with Galaxy AI for cleaning up unwanted shadows, or the unintentional photo bomb. This is by far one of the benefits that drew me to this phone.
Another is the intuitive way that I am able to use the dual apps. This maybe an old feature, but is faster and works with a larger amount of apps with less bugs.
The final thing for me is the S Pen. This is something that has always drawn me to the Ultra Phones. The ability to write (short stories & notes), and have a mobile remote is underrated and a necessity in this day & age.
Samsung keep innovating, but never change in providing for "The Fans"!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra Survived Being Swept out to Sea
on September 15, 2025
Posted by: AndroidRules
[This review was collected as part of a promotion.] By way of an update to my first review, I can only heap more glowing superlatives on to the tower of praise that I have for this phone. On a recent beach outing, an errant wave caught our picnic cooler and my phone. Though I managed to retrieve it, the phone and the case, everything was completely covered in fine sand and water. After a stressful frantic clean up...everything was A-OK! GALAXY AI, Samsung superior product all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Weak touch sensivity
on September 15, 2025
Posted by: Hedieh
[This review was collected as part of a promotion.] Weak touch sensivity and its pen is not working properly
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Hello Hedieh, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a troubleshooting guide to assist you with the responsiveness of your display. We have also shared a link to the Samsung Support Team to offer assistance with the frustration you mention with your S Pen. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Samsung Community
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US