Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
I love this phone!
on September 28, 2025
Posted by: Piitapocket
[This review was collected as part of a promotion.] I held out for the longest time because I loved my Note8. I'm so glad I upgraded to the S25 Ultra! The visuals are awesome, I love the photo quality, and it has a stylus like my Note8! This is like a laptop that fits in your pocket and also makes phone calls. I find myself using it more frequently for the stuff I used to do on my laptop. The battery lasts a lot longer than my last phone, too. All in all, very happy with my S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung products & I just love my s25 ultra
on September 28, 2025
Posted by: LoloH2
[This review was collected as part of a promotion.] I use my Samsung phone for everything. Work, school and personal. Galaxy AI is great, it's really easy to use. I'm still learning to use it, but it's very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 28, 2025
Posted by: Sunnythee
[This review was collected as part of a promotion.] It's a phenomenal device
It's a decice that be can used for multitasking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product makes life easier
on September 28, 2025
Posted by: Giagia
[This review was collected as part of a promotion.] The Galaxy Ai works like magic, i can do research in a snap. I also use the translation on the phone when I try to communicate with people with different language. This galaxy samsung s25 ultra is the beast/best among all phones!!! I'm very much satisfied with its features. #Galaxy forever.
Value
5
Written by a customer while visiting Samsung US
Posted by: Banter With Nj
from Jacksonville, Florida
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S25 Ultra is a little bit smaller than the S23 Ultra I was using, so that was a little bit disappointing to me. I thought they'd be same size or it would be slightly bigger🤷🏽♀️ That truly extinguished my excitement. Apart from that, it's ok, although I do feel like my S23 Ultra had a better picture/ video quality😩 As a YouTube Content Creator, that was a real disappointment! Honestly, I wish I had just stuck with my S23 Ultra.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, September 29, 2025
Hey Banter With Nj, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is for a range of daily tasks, and how important the display size is to you. The Samsung Galaxy S23 Ultra has a 6.8 inch display size while the new Samsung Galaxy S25 Ultra has a 6.9 inch display size. The thinner design and lighter feel could be some of the disappointment you feel when using the device. For the camera quality, we have provided a link to an article to help you with the different settings and features of your camera. If you feel that you are still not getting the photo and video quality you are seeking or expecting, we have also provided a link to the Samsung Support Team. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rafael Audibert
from São Leopoldo, Brazil
Expertise:Expert
Verified Purchase:Yes
The phone is too much fast, has a awesome camera (take some pics from moon).
Im very happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Samsung Galaxy S25 Ultra so much.
on September 28, 2025
Posted by: AnthonyRedDragon12
[This review was collected as part of a promotion.] Hi my name is Anthony and I love the Galaxy AI with my Samsung Smartphone Galaxy S25 Ultra it has fast processing power,great wifi and technology built in for any situation and I have all the best apps on my phone with amazing audio and vision quality it is truly the best phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has awesome features
on September 28, 2025
Posted by: BusyWife247
[This review was collected as part of a promotion.] This device carries many detailed features including being able to use Galaxy and Google A*i, and amazing camera footages rather close or far away. Along with many helpful apps that are included with purchase of device, which are helpful for many things including navigating on the go workload.
Value
5
Written by a customer while visiting Samsung US