Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,204 Reviews)
Rating breakdown 27,204 reviews
5 Stars
23,321
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Great phone
on September 29, 2025
Posted by: Scoonip
[This review was collected as part of a promotion.] Very fast phone Great speed picture quality is awesome live one ui 8.0 as a diabetic it works with my dexcom g7 and my omnipod 5 insulin pump
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ulta S25 Camera
on September 29, 2025
Posted by: Bdbgirl
[This review was collected as part of a promotion.] Camera takes the best pictures. Clear focused and sharp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing Else Like It
on September 29, 2025
Posted by: Andrewiguess
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra since launch, and honestly, it’s a solid piece of gear that’s made my creative life a lot smoother. It’s not just hype, the camera’s fantastic, the Galaxy AI is actually useful, and the whole thing feels premium. I’m not planning on upgrading anytime soon unless I really have to, because this one’s doing the job perfectly fine. Only thing is, if Samsung could toss me an S Pen replacement for those of us who inevitably lost it, that’d be a nice little bonus! Youll have a hard time finding a better option right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but not enough battery capacity
on September 29, 2025
Posted by: AJamil
[This review was collected as part of a promotion.] Big fan of galaxy and Galaxy AI, only thing needs really improved is battery life. That's why the three stars.
Value
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there AJamil, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the overall usage and features of your device. We have provided a few links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra
on September 29, 2025
Posted by: Meliss
[This review was collected as part of a promotion.] Recently upgraded from the Note 20. This phone is similar with a lot of upgrades. The camera is my favorite feature and the pictures are high quality. I am enjoying some of the Galaxy AI features as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Fast, and Incredibly Helpful
on September 29, 2025
Posted by: TheAceOfSpadeFamily
[This review was collected as part of a promotion.] The Samsung S25 Ultra has been an amazing upgrade for me. The Galaxy AI features make a real difference—I use them to summarize notes, translate messages, and even edit photos quickly. The display is beautiful, and the cameras capture sharp pictures day or night. I rely on it daily for work, streaming, and staying organized, and the battery easily keeps up. It feels like a phone that truly supports both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it so far
on September 29, 2025
Posted by: MikeG614
[This review was collected as part of a promotion.] I use my 25 ultra for gaming and videos. It runs both of those smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra enjoyable
on September 29, 2025
Posted by: Vicsecret1
[This review was collected as part of a promotion.] Overall i love the device the super zoom on the camera is a nice touch and I feel like I find a new feature every week. I even wrote an entire book using the notes app so I have nothing but love for this device. Check out "The system within" in-store now.
Value
4
Written by a customer while visiting Samsung US