Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Best Android phone on the market
on October 5, 2025
Posted by: S25UltrsKing
[This review was collected as part of a promotion.] The S25 Ultra is the best android phone on the market. It is fast and powerful. OneUI 8 is smooth and endless customization. If you want more customization then GoodLock with allow you to do that. The screen of this phone is top notch. The anti reflective coating is superior than any other phone manufacturer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
questo prodotto è un telefono spaziale
on October 5, 2025
Posted by: Bacilieri
[This review was collected as part of a promotion.] è un telefono fantastico, con nuove meccaniche e l'integrazione dell'intelligenza artificiale assurda.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“alaxy S25: Power, Style, and Speed Perfected
on October 5, 2025
Posted by: Ronking92
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an impressive leap forward in both power and intelligence. From the moment you pick it up, you can tell Samsung refined nearly every detail the sleek design, vibrant Dynamic AMOLED display, and lightning-fast performance all stand out. But what really sets it apart this year is Galaxy AI, which turns the S25 into more than just a phone it’s a smart companion that genuinely adapts to you.
Galaxy AI seamlessly integrates into everyday use. Features like real-time translation, Note Assist, and generative text help you communicate and create faster than ever. The new photo editing tools powered by AI are a game changer you can erase unwanted objects, move subjects around, and even generate background details effortlessly. It feels like having a mini creative studio right in your hand.
Performance-wise, the S25 handles everything with ease. The Snapdragon processor (or Exynos, depending on your region) runs games, multitasking, and heavy apps without a hint of lag. Battery life easily lasts a full day, and fast charging ensures you’re never out of power for long.
The camera system is another highlight, delivering stunning detail, color accuracy, and sharp low-light performance. Combined with AI optimization, every shot looks professional. Overall, the Galaxy S25 is Samsung at its best stylish, intelligent, and powerful. Galaxy AI makes it smarter, the display makes it gorgeous, and the performance makes it unstoppable. It’s not just an upgrade
Galaxy AI seamlessly integrates into everyday use. Features like real-time translation, Note Assist, and generative text help you communicate and create faster than ever. The new photo editing tools powered by AI are a game changer you can erase unwanted objects, move subjects around, and even generate background details effortlessly. It feels like having a mini creative studio right in your hand.
Performance-wise, the S25 handles everything with ease. The Snapdragon processor (or Exynos, depending on your region) runs games, multitasking, and heavy apps without a hint of lag. Battery life easily lasts a full day, and fast charging ensures you’re never out of power for long.
The camera system is another highlight, delivering stunning detail, color accuracy, and sharp low-light performance. Combined with AI optimization, every shot looks professional. Overall, the Galaxy S25 is Samsung at its best stylish, intelligent, and powerful. Galaxy AI makes it smarter, the display makes it gorgeous, and the performance makes it unstoppable. It’s not just an upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 5, 2025
Posted by: Love2Create
[This review was collected as part of a promotion.] I love all I can do in my phone. It's so versatile. The large screen makes it easy to see. Love the pen and the ability to take notes the instant I remove it.
I also love all the different tool that it comes with, one being Galaxy AI its amazing how much this tool helps out the moment I need it. I've been stuck and I ask to help with brainstorming and it immediately helps me unblock. Love all the different ways I can use my galaxy. This is my 4th galaxy, since the first note I owned which was back in 2013 Note 3 I've never gone back to any phone brand. I just love the galaxy model and all I can do with them. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
amazing tools
on October 5, 2025
Posted by: jimmyJ
[This review was collected as part of a promotion.] So to start off I love the camera features on my galaxy series s25 ultra. I take much of our family trip photos. I have used Galaxy AI to edit my photos.
I really enjoy the battery life from this phone .
My number one favorite feature is the satellite service. I go to very remote areas and to keep in communication with family and friends, this feature is the most important. I love the galaxy series phones and will continue to be a customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product has a large screen and a lot of new f
on October 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The product features a large display and impressive front and rear cameras, offering a solid viewing experience. It alsod exhibites durability. Unfortunately, the S Pen is notably unresponsive 98% of the time. Failing to register touches accurately. Often responding at incorrect locations on the screen. The phone's touchscreen itself lacks responsiveness, multiple attempts to select an item may either yield no action or result in repeated instances of the same selection appearing on the screen. These glitches can significantly detract from the user experience. Overall you would think for the price the device would be better. My opinion not worth the money and if someone really wants it wait for it to go on sale.
Value
1
Response from Samsung USBy R&R Team, October 6, 2025
Hi there Heatherash03, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to articles to help you with both the S Pen responsiveness and display responsiveness overall. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nS Pen is not recognized by Galaxy phone or tablet\nhttps://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.\nGalaxy phone or tablet's screen is frozen or responds too slowly\nhttps://www.samsung.com/us/support/troubleshooting/TSG01001765/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 5, 2025
Posted by: Awesomeness
[This review was collected as part of a promotion.] Very easy to set up, with beautiful pictures. Love the sharpness of the pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible features!
on October 5, 2025
Posted by: Mls4979
[This review was collected as part of a promotion.] My new Samsung S25 Ultra is fantastic! I wasn't sure how the Samsung S could get any better, but the Galaxy AI features are incredible!!! I've been hesitant to learn the new features because it seems overwhelming, but the tutorials and examples of new features are so easy to understand. Love this new phone! It's lighter, faster, crisper. Everything is better!
Value
5
Written by a customer while visiting Samsung US