Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Love my phone
on October 7, 2025
Posted by: Sandiesue
[This review was collected as part of a promotion.] The Galaxy s25 Ultra is amazing. It takes wonderful quality images with ease. The storage capacity is great. I just love it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Sandiesue, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your new device, especially the camera quality as you capture amazing photos and videos. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if any questions arise during usage. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Really good phone
on October 7, 2025
Posted by: Grimmige
[This review was collected as part of a promotion.] The galaxy s25 ultra is really similar to its previous version but with increased galaxy AI features, its really comfortable to use at any time and made with really long lasting materials. I wouldn't think on buying another brand phone since im really happy with samsung.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Grimmige, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced Galaxy AI features on this device. We have provided a link to the full manual for your device to help you discover additional features that can enhance your experience. We have also provided a link to the Samsung Support Team if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile
on October 7, 2025
Posted by: Tela1Mwas
[This review was collected as part of a promotion.] I love the phone coz it the best phone in the world
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Tela1Mwas, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this phone to be the best in the world for your usage. We have provided links to resources to help you further discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on October 7, 2025
Posted by: Lilsis3
[This review was collected as part of a promotion.] I love the galaxy device.It's decentThe screen size is big enough for me to see everything I need to see cuz.I wear glasses and it makes it harder for me.Depending on the size of the phone, the galaxy a I option is also very, very helpful.When it comes down to needing to ask or figure things out when I need it to be hands free. I love that I can just start writing notes with the click of the button to remove the pen from the phone and start writing right there on the screen as soon as the pen is removed.It's been great device.I've had the samsung galaxy s twenty.S twenty four and now the twenty five and I have to admit, I don't regret purchasing this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but...
on October 6, 2025
Posted by: YSocki
[This review was collected as part of a promotion.] I recently upgraded from an S22 ultra due to a cracked screen and no insurance.
Overall the phone is great but I was disappointed to find out that the S-Pen no longer had the ability to control the camera to take pictures. I used the feature constantly.
I tried swapping the S-Pen out for the one from my S22, but it was too long to lock into the phone and wouldn't communicate with the phone either.
Other than that issue/ dislike is s great phone with great features and camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. With Galaxy AI feature.
on October 6, 2025
Posted by: Chacha
[This review was collected as part of a promotion.] I really like this phone with Galaxy AI features. I really like using stylus to doodle and take notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm really happy with my s25 ultra.
on October 6, 2025
Posted by: Turtleman
[This review was collected as part of a promotion.] Great battery life, excellent camera. All around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung galaxy S25 ultra
on October 6, 2025
Posted by: Swastik
[This review was collected as part of a promotion.] About S25 ultra it is the most effective smartphone. And happy after purchase because it's have multiple features like AI, geminin, wallpaper AOD's, im a gymholic person so samsung mange my routine in routine section.
About AI it is not mandatory for me but I'm a mobile photographer so i use when i have to edit a image.
Overall i like this smartphone. And I'm happy to have it
Value
5
Written by a customer while visiting Samsung US