Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Posted by: Landon Nasr
from USA, CA
Expertise:Expert
Verified Purchase:Yes
This is an amazing phone. It's has the best of the best parts and software is my favorite. You can customize anything and it's amazing. Only thing I don't like is how sharp the edges of the phone are but the phone is so good it makes up for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast alot of feature s..blown away.
on October 8, 2025
Posted by: Fitzy81
[This review was collected as part of a promotion.] This phone has truly exceeded expectations with its impressive features. The artificial intelligence capabilities are remarkable, enhancing the overall user experience. Its performance is smooth and efficient, making it a joy to use daily. The phone's design is sleek and modern, adding to its appeal. Overall, it's a top-tier device deserving of high praise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far has exceeded expectations.
on October 7, 2025
Posted by: srj35501
[This review was collected as part of a promotion.] I purchased the S25 ultra over my previous Note 10 +. Improvements to the screen view, processing speed and features are worth it.
Battery life still lacks. Only getting about a good day of use, but still better than the Note 10+.
Hate the SD drive is no longer an option but not a deal breaker.
Battery life still lacks. Only getting about a good day of use, but still better than the Note 10+.
Hate the SD drive is no longer an option but not a deal breaker.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So Far So Good This Time Around!
on October 7, 2025
Posted by: NortheasternMamabearof3
[This review was collected as part of a promotion.] I believe this is the BEST Samsung Galaxy yet. I've had a Galaxy since the S3, and i really appreciate the simple, intuitive design they have in general. I use my Galaxy for just about everything, from note taking to photos. And the new Galaxy AI is pretty cool, although takes some initial practice to get the hang. I also love having the S Pen. Internet browsing is fast, and the graphics are unbelievable. I also enjoy changing up my Galaxy background, fonts and more with the Samsung Store. The battery life on this phone, is spectacular. Home settings are easy to adjust and not counterintuitive like other major phone brands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The pen is back!
on October 7, 2025
Posted by: Moon214flower
[This review was collected as part of a promotion.] I'm an OG Samsing user. I've had basically all the Samsung phone seres at one point or another. My favorite was always the Note because of the pen. It was a great phone for work as Well. This phone is also amazing for personal and work use. The pen features are great. The camera is perfect and Selfie cam does't make me look unflattering by showing all my imperfections but at the same timeit is amazing quality. I love howd far it is ace even the smallest storage is more than what some other phones Offer. I absolutely loved the galaxy ai feature and even the free ai was better than my payed ai subscription. You slay get 6 months free Google pro just by owning a Samsung. One thing I missed was the Themes option. Being able to choose cute and animated themes really helped sway me to return to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing! Definitely would recommend
on October 7, 2025
Posted by: Danny881388
[This review was collected as part of a promotion.] Really fast and nice ! Really helped my needs and took my career into a better direction
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have phone
on October 7, 2025
Posted by: Mamanee69
[This review was collected as part of a promotion.] The phone's innovative design is certainly eye-catching and modern, setting it apart from previous models. Its powerful processor handles multitasking and demanding applications with impressive speed and efficiency. The vibrant display offers stunning visuals, making it a joy to watch videos and browse content. Furthermore, the camera system captures detailed photos and videos in various lighting conditions. Overall, the phone delivers a premium user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not at all innovative like they used to be
on October 7, 2025
Posted by: Nick78
[This review was collected as part of a promotion.] Dont get me wrong this phone is good and a solid choice for picking to upgrade from older generations but its nut not as innovative as they used to be and its sad to see samsung fall behind in the industry they once led greatly
Value
3
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Nick78, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the wow factor on a new device is to you, and wanting to feel that you have gotten something truly innovative. We have provided a link to the complete manual for your device to help you discover additional features with your device at your convenience. We would also love to hear from you again in the future with details of what features you feel may be lacking. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US