Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Posted by: Matchomen
from Boston MA
Expertise:Expert
Verified Purchase:Yes
I love this phone , he is the best u can buying its very perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hello Matchomen, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love this phone, and think it's the best option available on the market right now. We have provided a link to the full manual for your device to assist you with additional features available on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still best in class!
on October 9, 2025
Posted by: Spectre
[This review was collected as part of a promotion.] What's not to love. The flagship Galaxy series just keeps getting better! The addition of Galaxy AI features just elevates my experience for everything that I use my phone for and I use it for everything! It is my phone, laptop, tablet, and general counsel to the world!
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey Spectre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this device, and how much you have seen improvement with every device you've had in the past. We have shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a SMART phone
on October 9, 2025
Posted by: BluntBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse that sets a new benchmark for flagship smartphones. Its sleek, premium design with the titanium frame feels solid in hand, and the stunning edge-to-edge display is truly breathtaking. The 6.8-inch Dynamic AMOLED 2X screen delivers vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate, making everything from scrolling to streaming look flawless.
Performance is blazing fast thanks to the latest Snapdragon processor and ample RAM, allowing seamless multitasking, gaming, and productivity. The battery life is impressive, easily lasting a full day even with heavy use, and the fast charging gets you back to 100% in no time.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures exceptional detail, while the improved zoom and low-light performance make every shot look professional. The built-in S Pen remains a unique advantage, perfect for quick notes, editing photos, or precise navigation.
Samsung’s software feels smooth and refined, with smart features that enhance the overall user experience. Whether you’re a power user, a content creator, or just someone who wants the best, the S25 Ultra delivers on all fronts. It’s easily one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is so easy to use.
on October 9, 2025
Posted by: ZayZayLB08
[This review was collected as part of a promotion.] I'm not tech savvy these days but Samsung made this device very user friendly. Everything I need for my every day life is located on my device and easily accessible. I also don't take a lot of pictures but WOAH is this thing nice.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there ZayZayLB08, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the experience you have had with your phone. We hope you'll reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good replacement for the note
on October 9, 2025
Posted by: Troyhvac
[This review was collected as part of a promotion.] Over all the s25 is a fantastic upgrade from my older note. I use it often for work to draw out thing for clients as well as taking notes or editing drawings so the pen is a must for me. I do miss the bluetooth pen for taking job site pictures but have got around it by using my watch. I was leary about the galaxy ai at first but have been using it and am pretty suprised at how easy it makes tasks as well as voice commands. Over all I am happy with the s25 and am glad I upgraded. Now if it lasts as long as my note did I will be more then happy.
Value
4
Response from Samsung USBy R&R Team, October 9, 2025
Hey Troyhvac, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device so useful as part of your ecosystem for both personal and professional needs. We have provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI phone
on October 9, 2025
Posted by: Tennisstar
[This review was collected as part of a promotion.] The features of this phone are a big galore. Its there in every need of your life.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Tennisstar, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so amazed with the capabilities of your device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Extremely Useful AI, cant say enough good things!
on October 9, 2025
Posted by: Simomoney
[This review was collected as part of a promotion.] This phone is another gem in the Samsung Galaxy S Series. Fairly similar to its predecessor, with versatile features, proven reliability and now more efficient than ever! The Galaxy AI is extremely helpful in a multitude of ways from proofreading, editing or creating written documents, letters, texts. etc. to helping you plan & execute anything, to learning how to do something or providing you with different methods or ideas about how to, create, plan or learn just about anything. Im remodeling and redecorating my home as well as updating fixtures, appliances, etc. and the Galaxy AI is very useful helping me prepare and execute all of the tasks during this process. Gave me step by step instructions and/or suggestions on how to obtain qualified individuals and businesses to hire, average costs estimates to remain within budget, which products were the best for my price point and ensuring the execution is flawless by providing me the knowledge to guarantee the work is done accurately. I cant say enough good things about the Galaxy AI and Ive only just begun to tap into its potential! Thats only one of the great features! I highly recommend this phone series and this version is the best by far. I've been a loyal Galaxy S user since my first Galaxy S3 mini purchased over 10 years ago! Ive stayed loyal to the brand because of this S series & I love this phone! I still havent tapped into every features it has to offer but the S pen is another fantastic feature of this amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing! Galaxy AI is non-intrusive
on October 9, 2025
Posted by: S25newLove
[This review was collected as part of a promotion.] This phone can handle a LOT of usage, and never seems to lag. The battery lasts better than my previous galaxy S model. The built in Galaxy AI is intuitive and helpful and not as intrusive as some *others* I've used in the past. So far. I am loving this upgrade and the functionality of the phone, and it doesn't hurt that it is sleek and beautiful piece of tech.
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hi there S25newLove, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding this device to be such a powerhouse along with a beautiful design. We have provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US