Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: Mandapanda125
[This review was collected as part of a promotion.] Phone is incredible love the camera and how smooth the system runs. Galaxy ai is amazing on it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Mandapanda125, we appreciate you sharinig your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage and capabilities of your new device. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of all times
on October 10, 2025
Posted by: Tinaray
[This review was collected as part of a promotion.] Hands down this phone is by far truly remarkable, I don't know alot about it but the camera is amazing I maen amazing. It takes some of the most powerful photos I have ever seen. And really just want to thank you for helping me pursue my dream in photography.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Tinaray, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your device, especially the camera that is allowing you to chase your dreams. We have provided a link to the Samsung Support Team to offer assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The upgrade I did not know I needed!
on October 10, 2025
Posted by: Leepbby
[This review was collected as part of a promotion.] My Galaxy S25 Ultra, I have to say is the most competent phone I have had to date with ALL THE BELLS 🔔 and WHISTLES 😙. The use of A.I. has been a lot of fun and unknowingly very useful. From answering questions to helping me form writings giving me multiple options in how they are summarized and just so much more.
My galaxy s25 ultra and the galaxy line is the only phone I have been using since the galaxy s9. I have gone through my share of many versions of this phone and I can with all accounts state that they just keep getting better and better.
I use my phone for everything from streaming movies, listening to my audio books, my online shopping, being informed about news and updated issues going on in the world.

The music sounds amazing, the many, many options for themes on the phone are spectacular through galaxy theme store.
I absolutely LOVE my s-pen, there is just so much I love and use my phone for, "THIS" phone for that it is definitely a necessity in my everyday life.
I Could not ask for better quality photos, applications, and just anything I could think of when it comes to just an overall AMAZING PHONE!
I think I'm extremely happy with my Galaxy S25 ultra phone, don't you?
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Leepbby, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so thrilled with all of the different features of your device, that you are finding Galaxy AI both enjoyable to use and helpful to you, and that you are enjoying your streaming, reading, and shopping with your device. We have provided a link to the Samsung Support Team for your convenience. They can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone.
on October 10, 2025
Posted by: CDawn87
[This review was collected as part of a promotion.] Love the new Galaxy AI features on this phone. This phone is the shizznit! The camera is impeccable. Everything streams effortlessly. Having the S Pen is a lifesaver, comes in handy for work. Im not as pleased with the voice to text. It doesnt translate as well as my Note 10 did but I imagine with all the new features it would be hard to do but overall I give it a 5 star!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hey there CDawn87, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how please dyou are with the features and capabilities of your device. We love that you are finding so many uses for this device for both personal and professional uses. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for what I need
on October 9, 2025
Posted by: torlikhill
[This review was collected as part of a promotion.] I've dabbled in using the galaxy AI features, but haven't explored them fully. From what I can see they are easy to use and do as you'd expect. The phone's battery life is great and it lasts me throughout the day even when I am using it heavily for mobile games and videos. Photos are good as well and I feel like it rivals any current flagship phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY AI +sleek and unique elegant but durable +
on October 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] GALAXY AI +sleek and unique elegant but durable + this phone comes with all the bells and whistles from before but Better faster and stronger! This is what a phone should be easy to use perfect design camera with galaxy ainis insane!!! Has the style and SOUND QUALITY BOOOM A++++ ORDER TODAY!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It certain is a phone.
on October 9, 2025
Posted by: The Phil
Verified Purchase:Yes
This is a phone that I use to make calls and take pictures and stuff. Sometimes I play games. It is big and has a pen thing I haven't used yet. But it is probably cool.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 10, 2025
Hi there The Phil, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are amazed with the camera quality of your device, and that is meeting your needs from a device. We have provided links to resources to help you further explore the capabilities of your device, including Galaxy AI, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product exceeded my expectations in both desi
on October 9, 2025
Posted by: Bux1103
[This review was collected as part of a promotion.] I am very impressed with this product. The design is sleek, the quality is excellent, and it performs exactly as described. It is reliable, easy to use, and feels built to last. I have used it regularly and it continues to deliver consistent results without any issues. Overall, this product offers great value and I would confidently recommend it to anyone looking for dependable performance.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Bux1103, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are having such a good experience with your device, and that it feels well made and comfortable in your hand. We hope you'll reach out to us again in the future any time you have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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