Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,192 Reviews)
Rating breakdown 27,192 reviews
5 Stars
23,311
4 Stars
3,014
3 Stars
529
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Great memory I was worried about downgraded memory
on April 5, 2025
Posted by: Drdank
[This review was collected as part of a promotion.] The audio eraser is an amazing feature to have. And the sound quality of the phone itself has improved. I am happy with my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just outclassed!
on April 5, 2025
Posted by: Vtolin
[This review was collected as part of a promotion.] Never fear lag again. This thing works like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 5, 2025
Posted by: jam6207
[This review was collected as part of a promotion.] Love the news brief, the ai is also amazing. its way smoother than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 5, 2025
Posted by: Samsung2fan
[This review was collected as part of a promotion.] This phone is imaginary and has a set of features that are not available on all phones, including precision photography, screen resolution, and a luxurious design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on April 5, 2025
Posted by: Adelar
[This review was collected as part of a promotion.] Love the feel of the phone, comes with an s pen, and cool apps to go with it. The AI editor on photos is phenomenal. Has seamless actions across apps.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Adelar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so in love with the phone, and finding so many uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and long battery life
on April 5, 2025
Posted by: Sergio
[This review was collected as part of a promotion.] Extremely snappy, great photos and video and fast processer
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Sergio, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the enhanced speed and processing power of your phone. We have provided a link to the full devicemanual to assist you with additional features such as Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Lighter than expected
on April 5, 2025
Posted by: Alytrice
[This review was collected as part of a promotion.] I always buy Samsung, but the 25 is lighter than before and the perfect size! The audio eraser feature is fantastic!
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Alytrice, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your new device, and are so pleasantly surprised by the lighter design. We have provided links to resources to help you further explore the capabilities of your device and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 5, 2025
Posted by: Thatdude
[This review was collected as part of a promotion.] This phone is a big step up from my previous Note phone. I held out on an upgrade from a that and I'm pleasantly surprised. I use my phone for photos of my kids and the camera is a definite upgrade. I love the 200mp option. Audio Eraser also comes in handy for school plays and the like. When I have time I also like the gaming power the phone has. seamless actions across apps, like the camera and switching to a maps app or game.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Thatdude, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with your device, and finding the features surprisingly helpful especially the Audio Eraser for school plays and other outings. Please, reach out to us again in the future any time you have questions or would like to share additional thoughts to us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US