Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,652 Reviews)
Open Ratings Snapshot
Rating breakdown 26,652 reviews
5 Stars
22,858
4 Stars
2,941
3 Stars
518
2 Stars
156
1 Star
179
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This products camra rocks
on June 29, 2026
Posted by: Stoja68
[This review was collected as part of a promotion.] The galaxy ai is so helpful but this camera is the best i have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The processor is so fast and memory galore
on June 29, 2026
Posted by: Drj965
[This review was collected as part of a promotion.] This S24 ultra does everything I need and more. With the UI update is is essentially an S25 ultra. I am connected to everything I need. Plenty of space to utilize AI in everything necessary. Opened a whole new way to access information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute powerhouse!
on June 29, 2026
Posted by: Daniel2577
[This review was collected as part of a promotion.] This is an absolute powerhouse. It does everything from playing my games to keeping up with my crazy lifestyle. It takes absolutely amazing pictures and plays videos flawlessly. And the fact that it has automated Galaxy AI built right in it makes workflow effortless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Camera is terrible
on June 29, 2026
Posted by: Remysmom
[This review was collected as part of a promotion.] I hate this phone! I can't take any pictures with it. They all come out blurry. I have taken it in to a store, they looked at and cannot figout what is wrong.
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 29, 2026
Posted by: Live2Shop
[This review was collected as part of a promotion.] Galaxy AI is the best thing to arrive in a mobile device. I use my mobile to stream music, watch videos, play videos, call friends and family and send messages to loved ones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 29, 2026
Posted by: Enigma
[This review was collected as part of a promotion.] The device in question is a truly impressive piece of technology. It boasts exceptional artificial intelligence features that enhance user experience. The performance and capabilities of this phone are remarkable. It represents a significant advancement in mobile technology. This smartphone is undoubtedly a top-tier option for those seeking innovation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Device for Business Owners
on June 29, 2026
Posted by: Maya98
[This review was collected as part of a promotion.] I like the speed and storage capabilities. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely worth it!
on June 29, 2026
Posted by: CrystalB
[This review was collected as part of a promotion.] ​I upgraded to the Galaxy S25 Ultra and it has exceeded my expectations. The design feels incredibly premium, and Samsung slightly tweaked the edges so it sits much more comfortably in your hand than the previous model.
​The screen is stunning, and whatever anti-glare tech they used works miracles in bright daylight. The cameras are incredibly sharp, the battery easily lasts a day and a half on a single charge, and with 512GB of storage, I never have to worry about deleting files or photos to free up space. It’s fast, powerful, and the built-in S Pen is super convenient for quick notes. If you’re on the fence about upgrading, just do it—you won't regret it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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