Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,593 Reviews)
Rating breakdown 26,593 reviews
5 Stars
22,809
4 Stars
2,936
3 Stars
517
2 Stars
152
1 Star
179
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
The phone itself very durable. Processor is fast
on June 29, 2026
Posted by: SonGoku25
[This review was collected as part of a promotion.] I use my phone daily as a firefighter/paramedic. It is an effective tool for when when seconds count.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on June 29, 2026
Posted by: laniejade01
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is my personal phone. I upgraded from the S21 Ultra and love the changes. Only downfall there is on the S25 Ultra is you cant use the pen to take pictures anymore! That is really disappointing, I was looking forward to that. The Galaxy AI is a very helpful addition.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feature Rich
on June 29, 2026
Posted by: TimothyB
[This review was collected as part of a promotion.] Samsung s twenty five ultra is a feature rich phone. It has a very fast processor and good connectivity. I have found the camera to be exceptional. I would definitely recommend the device to anybody that's looking for a high powered phone with a good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone
on June 29, 2026
Posted by: Ant703917
[This review was collected as part of a promotion.] The galaxy AI is great support. The phone battery is amazing. I purchased this phone when I was a very active pokemon go gamer and it exceeded my expectation with battery life and not overheating. Still works great many years later
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on June 29, 2026
Posted by: Zigman
[This review was collected as part of a promotion.] I use it for everything from nuts to bolts. Very reliable product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is great but need a good battery life.
on June 29, 2026
Posted by: Citrix
[This review was collected as part of a promotion.] Gaming and video editing.word messenger and youtube
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Laptop replacement
on June 29, 2026
Posted by: Gjhdvm
[This review was collected as part of a promotion.] Weather traveling for work, hunting or fishing, there is nothing I need to do that I can't do with my s25 ultra. Banking, streaming, emails or taking photos when in the woods are on the ocean, I can do whatever I need to do without bringing my laptop with me. With the integral Galaxy AI, I have it my fingertips any information that I might want answers for. Good morning brief that goes through all of my emails and calendar events and gives me a synopsis of everything going on first thing in the morning has become something I really look forward to. Outstanding device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Last True Ultra.
on June 29, 2026
Posted by: samsung4life
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra isn't just my favorite phone. It's honestly one of my favorite pieces of technology I've ever owned.
To me, it feels like the last true Ultra. The sharp, rigid edges, the solid titanium frame, and the premium build give it a feeling that's becoming harder to find. Every time I pick it up, it feels purposeful, durable, and uniquely Samsung.
What really changed my daily life is how seamlessly it works with my Samsung ecosystem. My Samsung fridge, Samsung oven, and my other Samsung appliances all connect through SmartThings, and everything just works together. Instead of juggling different apps and devices, I can control and monitor so much from one place. It genuinely makes my life feel almost ten times easier.
Then there's Galaxy AI. I truly believe it's the best artificial intelligence ever introduced to a smartphone. It isn't there just to show off. It helps with writing, searching, translating, organizing, editing photos, and so many everyday tasks that save me time. It feels like an assistant that's actually useful.
If I could say one thing directly to Samsung, it would simply be:
Thank you.
Thank you for creating a phone that feels thoughtfully designed, incredibly powerful, and genuinely helpful every single day. The Galaxy S24 Ultra has become more than just my phone. It's the center of my connected home, my productivity, and my everyday life. I hope Samsung continue
Value
5
Written by a customer while visiting Samsung US