Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,310 Reviews)
Rating breakdown 26,310 reviews
5 Stars
22,561
4 Stars
2,911
3 Stars
509
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
4
Great features for what it is
on June 18, 2026
Posted by: Tinalbion
[This review was collected as part of a promotion.] Only issue I really have is that the battery is not as great as it used to be. I have to constantly charge it at least 2-3 times a day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features, battery and camera!
on June 18, 2026
Posted by: Vyxzia
[This review was collected as part of a promotion.] I'm so happy I switched from a different brand to Samsung! It has so many more features that I actually use and many people ask me about the features! I like to use the Galaxy AI feature to fix up my photos after I take them like blemeshes or people in the background! The camera is amazing, clear and has amazing zoom. And I love how much I can customize my phone, I get complimented so often about how cute my themes are! The battery lasts so long and it charges so fast! I usually allow my battery to charge over night and it never dies on me during the day! I watch a lot of videos on my phone so I love that I have a lot of watch time without having to hook up my phone to the charger constantly! Amazing phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
nice phone but connection problems
on June 18, 2026
Posted by: Jim111
[This review was collected as part of a promotion.] Overall it is but a good experience. But the Bluetooth is not connect with all the Bluetooth devices in my home and although it is very fast with Wi-Fi, 5G is quite unresponsive. I'm trying to find a way to drop back to 4G. so far I have been unable to do so. I have not used Samsung AI would have to say about that.
The lack of an SD card slot has been frustration. I'm almost sorry I bought the new phone without that ability I hope Samsung will add it back in succeeding versions.
The lack of an SD card slot has been frustration. I'm almost sorry I bought the new phone without that ability I hope Samsung will add it back in succeeding versions.
I'm not used Samsung AI so I am unable to comment about that.
On for personal and business. I use it to keep records and access the internet.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Battery overheat and charging issues
on June 18, 2026
Posted by: LoveMyPhone
[This review was collected as part of a promotion.] Phone has battery issues, inability to charge, and overheating.
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!
on June 18, 2026
Posted by: Cookie
[This review was collected as part of a promotion.] I love my galaxy s25 ultra. Camera features is so cool! I take lots of moon pictures now! The size is perfect. Battery life is awesome. I play many games and have no problems . The stylus is also awesome. But I mainly use this for taking pictures! Galaxy AI is very interesting but a cool feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone 📱 is great and has great features
on June 18, 2026
Posted by: DogMomThreeFurBalls
[This review was collected as part of a promotion.] Love the easy use of the phone, great features, plenty of space for holding pictures, videos, and whatever other documents you may need to store, takes awesome pics, has great audio, battery 🔋 last long time, I never have ran out of battery 🔋 last all day, and I play games, n text, stream FB, n Instagram, but I'm not a crazy social media buff, but I do love my Samsung phone, love the Samsung products, great products, highly recommend,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
L🖤V My Phone
on June 18, 2026
Posted by: BIGDON
[This review was collected as part of a promotion.] The camera is unbelievable!!! And the 1 TERABYTE gives me unlimited possibilities😬
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 18, 2026
Posted by: Norbit1
[This review was collected as part of a promotion.] Before I got this phone I had a galaxy s10. This s25 ultra is a big upgrade compared to the other phone I got this one with 1 terabytes of space, I like the pen that come with it
Value
5
Written by a customer while visiting Samsung US