Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,248 Reviews)
Rating breakdown 26,248 reviews
5 Stars
22,510
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S25 Ultra
on June 9, 2026
Posted by: RayBin
[This review was collected as part of a promotion.] I use my phone 8 hours a day to stream my various podcasts without any issues. I use it photograph progress on projects and the Galaxy AI for some minor editing. My photos always come out great! Aside from having to charge it, I have had zero issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and camera is awesom
on June 9, 2026
Posted by: Love2live
[This review was collected as part of a promotion.] I Love my Galaxy S25 Ultra as a busy mom of 3 kids it helps makes life easier using phone for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Photo quality has poor
on June 9, 2026
Posted by: Bought it for the camera
The phone is great, and operates as expected. The photos although clear. They are in a weird grey tone that I have to constantly change out of, to a warmer tone.
I have grey eyes with central hetechromia which means I have sort of a golden ring around my pupil before transitioning to grey with a dark grey ring.
The s23 ultra use to capture it with a selfie. The S25 ultra blends it all together and their is no definition. Just a straight grey eye. Its weird seeing the difference
I have grey eyes with central hetechromia which means I have sort of a golden ring around my pupil before transitioning to grey with a dark grey ring.
The s23 ultra use to capture it with a selfie. The S25 ultra blends it all together and their is no definition. Just a straight grey eye. Its weird seeing the difference
Written by a customer while visiting Samsung US
Customer Rating
5
Best phones I've ever had.. camera is awesome
on June 9, 2026
Posted by: Galaxys25ultralover
[This review was collected as part of a promotion.] My Samsung galaxy s25 ultra is one of the best phones I've ever purchased. The galaxy AI is an awesome tool. I love the pictures the phone is capable of taking.. better than some cameras I've owned in the past. It's a very fast phone for all videos and games that I like to use with it as well, almost no lag unless the internet area isn't great. It's durable as well, the job I have puts it to the test. I recommend the phone to anyone looking for a great phone for business or daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is meh
on June 9, 2026
Posted by: Shawnstew
[This review was collected as part of a promotion.] I upgraded from a S9 to the S25 ultra only because Samsung doesn't push updates for the older model. Page right put of Apples book. I really like the galaxy ai. It's pretty easy to use. I do wish that my current conversation with the ai would not close everytime I move to another tab. Having to reopen the Ai and search for the previous conversation is quite annoying. The pen is mostly useless. The large screen is nice since my eyesight is going. Wish like a million other people that I still had my head phone jack and SD card slot. This will probably be a deal breaker on my next phone.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hey Shawnstew, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of Galaxy AI. We would love to help you have the best possible experience with your device, and resolve any frustrations you are experiencing. We have provided a link to the complete manual to help you best align the settings to your preferences, and discover the enhanced features and capabilities from your previous device. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you with the usage of your favorite wired headphones with an adapter for your charging port, and explore storage expansion options if you are in need. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Whole World in your Hands!
on June 9, 2026
Posted by: QueenBee
[This review was collected as part of a promotion.] I have been an avid user and supporter of Samsung Galaxy products for 15+ years. I may look into other products to get a feel for what things are being offered but nothing ever compares, especially when it comes to phones.
I use my phone for notes, the calendar, to create documents, for streaming, to stay connected with family and friends, shopping, watching movies/TV, coloring and art, gaming, staying organized, photography, assistance from Galaxy AI, and more!
I love how easy the phone is yo navigate! Being someone who likes to be organized, I love being able to put my apps into folders. The picture is so clear on this screen. I absolutely love the camera and clarity! The moving photos that were recently added are awesome!
Galaxy AI is extremely helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Functionality of my s25 is pretty efficient
on June 9, 2026
Posted by: Wayngle12
[This review was collected as part of a promotion.] I use it for media, gaming and all the normal uses of an everyday phone. Photo quality from camera is awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Phone!
on June 9, 2026
Posted by: Stormwalker
[This review was collected as part of a promotion.] I really enjoy using the Galaxy AI photo editing, it allows the creation of some unique and interesting takes on my somewhat mundane efforts!
Value
5
Written by a customer while visiting Samsung US