Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,250 Reviews)
Rating breakdown 26,250 reviews
5 Stars
22,512
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
Love this phone great storage space, pictures.
on June 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My galaxy A1 is incredible. My samsung galaxy s25 ultra cwll phone offers an exceptional camera for capturing your favorite moments. It provides ample storage to keep all your precious memories and applications. The advanced gaming structure ensures a smooth and immersive experience for your entertainment. You can effortlessly enjoy your favorite music and videos on the go. Video recording capabilities are also quite impressive, allowing for high-quality footage.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Adrianejohnson919, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to resources to help you further explore the capabilities of your device, best adjust the settings to your preferences, and answer any questions you may have for the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has incredibly outstanding features
on June 5, 2026
Posted by: Samsunglover0908
[This review was collected as part of a promotion.] Incredibly satisfying using Samsung Galaxy AI and all its outstanding features i use the products regularly and always amazes me even more each time, dont understand how anyone can get a different device that is not samsung? I am completely shocked on how amazing it is with the camera quality and the sound. All its incredible apps it comes with already, i love samsung so much have 2 of the same exact same phones, each with my two beautiful girls. One on the picture, using one to take the picture and use both of them so much. Extremely recommend to everyone. My favorite and will always be will never switch from samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great
on June 5, 2026
Posted by: Mohammed
[This review was collected as part of a promotion.] One thing i didn't like was , you guys did remove the Bluetooth support from S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone I Have Ever Used
on June 5, 2026
Posted by: Samzong
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been an outstanding device from day one. The display is incredibly bright, sharp, and smooth, making everything from watching videos to browsing the web a pleasure. Performance is exceptionally fast, and I can easily switch between apps, play demanding games, and multitask without any lag.
The camera system is one of the most impressive features. Photos come out detailed and vibrant, and the zoom capabilities are excellent for capturing distant subjects. Battery life is also fantastic, lasting all day even with heavy use.
I use my phone for work, streaming, social media, photography, and gaming, and it handles every task effortlessly. The build quality feels premium, and the overall user experience is polished and reliable.
Samsung has done an amazing job with this device. It combines power, innovation, and ease of use into one complete package. I am extremely satisfied with my experience and would highly recommend it to anyone looking for a top-tier smartphone.
The camera system is one of the most impressive features. Photos come out detailed and vibrant, and the zoom capabilities are excellent for capturing distant subjects. Battery life is also fantastic, lasting all day even with heavy use.
I use my phone for work, streaming, social media, photography, and gaming, and it handles every task effortlessly. The build quality feels premium, and the overall user experience is polished and reliable.
Samsung has done an amazing job with this device. It combines power, innovation, and ease of use into one complete package. I am extremely satisfied with my experience and would highly recommend it to anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 5, 2026
Posted by: KamiRequiem
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra pairs a stunning, ergonomic 6.9-inch display with elite speed.
Galaxy AI effortlessly upgrades the entire experience:
Pro Photos: Instantly cleans up low-light grain.
Smart Productivity: Auto-summarizes notes and refines text.
Magic Editing: Flawlessly removes or moves photo objects.
It is peak hardware, made incredibly smart.
Galaxy AI effortlessly upgrades the entire experience:
Pro Photos: Instantly cleans up low-light grain.
Smart Productivity: Auto-summarizes notes and refines text.
Magic Editing: Flawlessly removes or moves photo objects.
It is peak hardware, made incredibly smart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device Rocks!
on June 5, 2026
Posted by: SHLEISH71
[This review was collected as part of a promotion.] Once again Samsung delivered a spectacular device!
I have been a loyal Samsung device owner since the Galaxy Note 2 and I am always impressed with the upgrades they implement.
The latest Galaxy AI implementation has been great even though I don't use it to it's fullest potential.
My next upgrade will be the S27 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Many features
on June 5, 2026
Posted by: Bobo125
[This review was collected as part of a promotion.] There are to many great features to mention, AI is fantastic for so many applications. Camara is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great and features loaded.
on June 5, 2026
Posted by: Iamhydra
[This review was collected as part of a promotion.] I am Using this samsung s 25 ultra for past 6 months and i love this phone and features in it . Camera is great, i love the quality of videos and photos. As usual this S pen works great for professional like me. But my only thing is i used to have a S24 ultra before this and i loved the design that rectangle shape . I miss that in my S25 ultra apart from that everything is awesome. Especially " galaxy AI" i love this AI features a lot . I can easily edit all my photos and videos my audio scripts.
Value
4
Written by a customer while visiting Samsung US