Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,267 Reviews)
Open Ratings Snapshot
Rating breakdown 26,267 reviews
5 Stars
22,529
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
My Phone Is Great Super Fast Performance.
on May 25, 2026
Posted by: Mrcarlosch
[This review was collected as part of a promotion.] I Am In To Gaming And My Phone Is The Best One For It, I Try Other Devices Like "I Phone" And I Was Able To Compare The Difference Between. I Always Recommend The Samsung Galaxy Ultra For Better Graphics And Performance. I Also Love The Pictures That I Can Take With My Device Super Cristal Clear And I Could Be Able To Modify. Good Features That I Was In Able To Do With "I-Phone" That's The 2 Plus With My Samsung Galaxy s25 Ultra. I Also Have The Samsung Galaxy classic 8 Watch And I Can Be Able To Control Everything Like My Music When I Am At The Gym, Count My Calories And Keep Track Of My Steps Or Miles When I Am Running, I Also Have The Samsung Health And I Could See My Energy , Stress And Health Levels.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone which takes the best of Ai and perform
on May 25, 2026
Posted by: Tech3200
[This review was collected as part of a promotion.] Great phone with solid battery life lasting me well over a day. The ai features surprised me making the mundane tasks easy to complete on the phone and saving me time. Would recommend to anyone looking for a solid flagship with little haste or worry.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra is the best Android I have ever had
on May 25, 2026
Posted by: Cookiemonster
[This review was collected as part of a promotion.] This phone is invaluable to my job-it is used to accurately log in and out, plus allows easily legible signatures thanks to the s-pen.
It takes absolutely fabulous photos and allows me to edit, crop etc with ease.
The battery life is great and since I use it so much, that detail alone is enough to keep me buying Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fast phone
on May 25, 2026
Posted by: Zop169
[This review was collected as part of a promotion.] The galaxy ai makes it very fast.You know you are special with this phone. My grandkids always want to play games on it. I would be lost without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new 8.5 update has alot of features i like
on May 25, 2026
Posted by: Ddoe20
[This review was collected as part of a promotion.] Galaxy ai the best out there i cant wait to see what it does next
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Durability and style AI
on May 25, 2026
Posted by: Bam0303
[This review was collected as part of a promotion.] Samsung Galaxy is your personal office, your entertainment center and your quick access to a world of opportunities. Videos, streaming and more . So happy for the accessibility and friendly user.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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