Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,276 Reviews)
Rating breakdown 26,276 reviews
5 Stars
22,536
4 Stars
2,906
3 Stars
506
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
The S pen is a nice feature.
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI is very convenient. Fairly easy to use.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Raycontour, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the usage of your device, and that Galaxy AI and the S Pen have been so valuable in your usage. We have provided a link to the full manual for your device to help you further explore the capabilities of your device and have the best possible experience. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on May 25, 2026
Posted by: BaldHeadedFatGuy
[This review was collected as part of a promotion.] Love Galaxy AI. Love the stylus. Device does not get hot. Larger screen allows for larger fonts. Use device for work and personal - seemlessly. Like the secure folder feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Camera, Music Library
on May 25, 2026
Posted by: SkiBear
[This review was collected as part of a promotion.] Use the phone for storing and listening to music at home, uninstall the car, and while traveling.
Also, the camera is great.
Use it for email and texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone in years
on May 25, 2026
Posted by: Oldalleycat
[This review was collected as part of a promotion.] Got this s25 ultra to replace my fold 5.
So much easier to use in daily business.
We use chat at work to communicate for large group (15) all day long
Pics, chats, private message also.
Never so much as a hiccup with updates, usage etc.
Great phone. I will stick to this series of samsung phones.
So much easier to use in daily business.
We use chat at work to communicate for large group (15) all day long
Pics, chats, private message also.
Never so much as a hiccup with updates, usage etc.
Great phone. I will stick to this series of samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on May 25, 2026
Posted by: Bengal
[This review was collected as part of a promotion.] My Samsung device has become an essential part of my daily routine, especially when I'm outdoors or on the move. The bright, crisp display is perfectly readable even in direct sunlight, which is awesome when I'm out on the water or tracking weather.
The camera is absolutely awesome—it takes incredibly sharp, clear photos of the birds and fish I see when I'm out in nature. Plus, the macro lens capability is a game-changer for me; it lets me get crisp, ultra-close-up shots of the detailed flies I tie at my desk.
I've also been incredibly impressed with how Galaxy AI helps me instantly touch up those photos or quickly search for things on my screen. Whether I'm streaming content, tracking sports, or using it for work, it handles everything flawlessly.
The camera is absolutely awesome—it takes incredibly sharp, clear photos of the birds and fish I see when I'm out in nature. Plus, the macro lens capability is a game-changer for me; it lets me get crisp, ultra-close-up shots of the detailed flies I tie at my desk.
I've also been incredibly impressed with how Galaxy AI helps me instantly touch up those photos or quickly search for things on my screen. Whether I'm streaming content, tracking sports, or using it for work, it handles everything flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product with great battery life.
on May 25, 2026
Posted by: Logan2noob
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for everyday life including work, entertainment, gaming, photography, and staying connected with family, and it has been an excellent experience so far. The battery life easily gets me through the day even with heavy use, and the charging speed makes topping up quick and convenient.
The display is one of my favorite parts — bright, smooth, and great for watching movies, YouTube, and gaming. Performance feels extremely fast and responsive with no lag even when multitasking between apps.
One feature I’ve enjoyed a lot is Galaxy AI. Small things like helping with writing, organizing information, and improving productivity make daily tasks feel easier and more efficient. It feels practical rather than gimmicky and fits naturally into regular use.
The camera system is also impressive. Photos look detailed with natural colors, and zoom performance is very useful for capturing moments from far away. Video quality and stabilization have also been excellent.
Overall, the Galaxy S25 Ultra feels premium, powerful, and reliable. It combines strong performance, great battery life, useful AI features, and an excellent display into one device that I enjoy using everyday.
The display is one of my favorite parts — bright, smooth, and great for watching movies, YouTube, and gaming. Performance feels extremely fast and responsive with no lag even when multitasking between apps.
One feature I’ve enjoyed a lot is Galaxy AI. Small things like helping with writing, organizing information, and improving productivity make daily tasks feel easier and more efficient. It feels practical rather than gimmicky and fits naturally into regular use.
The camera system is also impressive. Photos look detailed with natural colors, and zoom performance is very useful for capturing moments from far away. Video quality and stabilization have also been excellent.
Overall, the Galaxy S25 Ultra feels premium, powerful, and reliable. It combines strong performance, great battery life, useful AI features, and an excellent display into one device that I enjoy using everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!
on May 25, 2026
Posted by: VenomChristine
[This review was collected as part of a promotion.] I absolutely love this phone! It has so many cool features, and the camera is amazing. The Galaxy AI feature is really great too.
The size of the phone itself and the screen is perfect, making it super easy to do things with just one or both hands.
I would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone but missing some features
on May 25, 2026
Posted by: ST1026
[This review was collected as part of a promotion.] Love the phone but missing some features that were there on previous models. Speed is great, but I miss the Bluetooth enabled stylus.
Value
4
Written by a customer while visiting Samsung US