Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,338 Reviews)
Rating breakdown 26,338 reviews
5 Stars
22,585
4 Stars
2,912
3 Stars
512
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Galaxy is the best Android
on June 10, 2026
Posted by: Italia1313
[This review was collected as part of a promotion.] I love the features of the phone. Seems they have always managed to make it better and better. I would never switch to another phone type. Will be getting the newer brain soon. Samsung Galaxy phones are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a perfect device for everyday activities.
on June 10, 2026
Posted by: Omoekun15
[This review was collected as part of a promotion.] This product is perfect as a mobile office or studio. The Galaxy AI is easy to use and fits your needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why I hate google
on June 11, 2026
Posted by: Googlehater
[This review was collected as part of a promotion.] Google just keeps trying to take over my phone. Making me deal with constant crap I don't want. The phone itself is great. Camara is excelent. Just Google turning stuff on wasting my memory space connecting to outside sites.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra 25 pH
on June 12, 2026
Posted by: Lolo57
[This review was collected as part of a promotion.] After spending some serious time with the **Samsung Galaxy S25 Ultra**, it’s safe to say this thing is an absolute beast. Samsung finally rounded off those sharp corners, making it way more comfortable to hold for hours at a time, and the screen is massive, bright, and practically reflection-free.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship as usual.
on June 12, 2026
Posted by: JustAGuyWithSomeThoughts
[This review was collected as part of a promotion.] After being a loyal Galaxy S series user for over a decade this is my first Ultra model. Ive had the legendary S10e, S24+, and now S25 Ultra. I can't think of one thing that I could legitimately complain about. For the first time I've invested in the Samsung ecosystem more than ever with a watch, Buds3 Pro, and am beginning to explore the complexity of SmartThings. On top of that I recently have started using Oticon Zeal hearing aids which connect with Bluetooth and they work together better than I would have imagined. It seems that everyday I learn of new things to do with this phone.
I was skeptical about Galaxy AI at first thinking it is just a way to justify a higher price point but as I learn to use it more, the less skeptical I am. I can't say a lot about the majority of features as I like to learn a bit at a time but so far by a longshot the best part is Circle to Search. I've saved a ton of headache and money by taking pictures of things I know nothing about and using the feature. It's very easy to use and there hasn't been one thing I haven't been able to figure out with it.
I plan on using this phone for years and look forward to learning about everything this great flagship can do.
I plan on using this phone for years and look forward to learning about everything this great flagship can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Ultra
on June 15, 2026
Posted by: PrettyPx3
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is my current device. Used for schooling, work, gaming, & to watch movies. Prior to purchasing, I had an S22 Ultra. I was so excited to get an upgraded phone last year thinking.. it gotta be better than this old thing (my old phone), but what I'm noticing is that the camera features are NOTHINGGG compared to the S22 Ultra which was kinda disappointing because I do take ALOT of photos & was expecting the newer galaxy to be 10x better. Got my hopes up.
Value
3
Response from Samsung USBy R&R Team, June 16, 2026
Hi there PrettyPx3, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the camera of your device is to you every day, and we would love to help you capture the best possible photos and videos with your device. We have provided a link to an article to help you adjust the settings to every condition you find yourself. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 15, 2026
Posted by: Darkstar
[This review was collected as part of a promotion.] Very simple and efficient device very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and easy to use!
on June 19, 2026
Posted by: Galaxyx3
[This review was collected as part of a promotion.] I enjoy using this phone especially with the AI feature that helps translate and look up pictures for you. It comes with a stylus pen so you can take notes easily too.
Value
5
Written by a customer while visiting Samsung US