Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,278 Reviews)
Open Ratings Snapshot
Rating breakdown 26,278 reviews
5 Stars
22,538
4 Stars
2,906
3 Stars
506
2 Stars
151
1 Star
177
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love the features of this phone.
on May 25, 2026
Posted by: Keepingorganized
[This review was collected as part of a promotion.] I use the device to stream, keep myself organized, keep routines, reminders and lists.
It really comes in handy. I love the functionality of everything and the pen makes things easier at times.
It's a good size and I enjoy all the features to keep me on track.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Continuously pleased
on May 25, 2026
Posted by: MLS716
[This review was collected as part of a promotion.] I just love my S25 Ultra. I use it in so many ways: games, movies, photos, work projects, and of course talking. I'm always told by people we'll use my camera because it takes GREAT pictures. It has great space for everything. The Galaxy AI feature is awesome. It's making me feel like I'm a pro. It's so good, I probably spend more time with it than I should. Samsung and I are together forever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 25, 2026
Posted by: NoNick
[This review was collected as part of a promotion.] Just a great phone. I've had no issues with it. I recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on May 25, 2026
Posted by: Lilgrate52
[This review was collected as part of a promotion.] This is a very amazing product. I do not feel inferior results to any other product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product
on May 25, 2026
Posted by: Hippyzoe
[This review was collected as part of a promotion.] Galaxy ai is the best feature of this phone. I love the camera and pen on it also. The screen is always best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has a great fill and is the best phone
on May 25, 2026
Posted by: Golfpro2028
[This review was collected as part of a promotion.] Best phone I have ever had. My very first complete phone. There is nothing it cannot do. Ai is such an amazing tool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 has been great for all my needs
on May 25, 2026
Posted by: Booklove
[This review was collected as part of a promotion.] The Galaxy has been key every aspect of my daily life. It is great to do work from, having files at my ready has been great. The use of galaxy AI has made manuvers quicker for reponding back on spreadsheets as well as emails. I love to play games on my s25, the visual effects only keep getting better. The best part of my S25 is extremely versatile, I can play games listen to books, even dictate an email with AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Total Package
on May 25, 2026
Posted by: Drew2846
[This review was collected as part of a promotion.] This phone does it all. I needed an upgrade due to work going with a dozen work specific apps. The Ultra was up to the challenge and had a smooth work flow due to the memory and Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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