Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,110 Reviews)
Open Ratings Snapshot
Rating breakdown 26,110 reviews
5 Stars
22,435
4 Stars
2,885
3 Stars
495
2 Stars
139
1 Star
156
86%of customers recommend this product. 
(
1,026 out of 1,187
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has amazing functions.
on May 25, 2026
Posted by: Danynoly
[This review was collected as part of a promotion.] Galaxy AI is very helpful. The phone it self is very easy to use and it gives you the ultimate experience on every category. Will recommend anyone to buy it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never disappointed with Samsung!
on May 25, 2026
Posted by: BigFan
[This review was collected as part of a promotion.] Top notch on storage and overall phone quality! We love pictures in this family. This device has the space and quality we need!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone features. I love the built in AI.
on May 25, 2026
Posted by: Cdp714
[This review was collected as part of a promotion.] Love the built in AI. PHONE IS EASY TO USE. Love the s pen. Great features. Camera is amazing and clear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has endless customization.
on May 25, 2026
Posted by: Samsung4Ever
[This review was collected as part of a promotion.] Using Galaxy AI has made it easier to edit photos and videos. Also whenever I have a question Galaxy AI is there to answer and give every exact detail. Using all the features the phone has to offer has made it easier for me. I will continue to use Samsung for all my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on May 25, 2026
Posted by: Artorius
[This review was collected as part of a promotion.] The phone is powerful smooth it has a really long battery life but my main issue is why did the new update remove my ability to hide my battery percentage samsung i hope you see this review and i really hope you bring this back.
Amazing phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on May 25, 2026
Posted by: Love2phone
[This review was collected as part of a promotion.] I like how i can respond to text messages and see the guest is responding I like how i can use the app to change my screen saver
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in one device
on May 25, 2026
Posted by: Denis2519
[This review was collected as part of a promotion.] There are so many things I enjoy with this phone.
Taking pictures; video chats or just keeping in touch with family and friends
Via different apps offered.
I can take care of my banking needs and such.
I definitely use it for gaming; maybe a bit too much, lol.
It is easy to use and there are things that I am still learning.
Yes; I totally enjoy this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever!
on May 25, 2026
Posted by: Bigboyburrows85
[This review was collected as part of a promotion.] Absolutly love my s 25 ultra. My last 3 phones have been galaxy and I love them. The camera alone is mind blowing but I love it all!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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