Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,339 Reviews)
Rating breakdown 26,339 reviews
5 Stars
22,586
4 Stars
2,912
3 Stars
512
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
Good features
on March 30, 2026
Posted by: Sad5820
[This review was collected as part of a promotion.] Overall this phone has good features and a Snappy processor one thing I do not like is every time Samsung pushes a new update it changes the way everything looks and sometimes orientation and I have to go back in and reset everything that should not be necessary with routine security updates. Also I think for the price that Samsung is currently charging these phones should be light years ahead of where they are. There are manufacturers out there making phones at the same spec for hundreds less
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi there Sad5820, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the overall usage and capabilities of your device. We understand how frustrating it can be when your device changes with your software updates. We have provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We would also love to hear from you again in the future if you have features you would like to see in future devices. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My samsung
on March 30, 2026
Posted by: Butterfly
[This review was collected as part of a promotion.] I used to love the galaxy note until I got the s23 ultra loved it so much I upgraded to the s25 ultra the AI feature is a major plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like Ai and co-pilot on this phone
on March 30, 2026
Posted by: MamaD2
[This review was collected as part of a promotion.] I used it for everything that anybody would use a phone for like phone calls, text messages, games, videos, pictures, and so on and so forth and I really like AI and co-pilot features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE FOR WORK AND TO CHILL
on March 31, 2026
Posted by: GURUS25
[This review was collected as part of a promotion.] what is there that you cant do in this phone. amazing camera quality everytime im on a trip i become a cameraman all the time, i am at work need emails signatures need to do inventory take pics make a pdf and what not it got everythjng and amazing display quality to game and to watch movies or series it just dont stop. next looking forward to the new galaxy s26 coming to me very soon now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I’ve Ever Owned
on March 31, 2026
Posted by: Dreacnvs
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The phone feels premium, runs incredibly smooth, and the camera quality is honestly amazing. One of my favorite features is Galaxy AI, which makes everything feel smarter, faster, and more convenient in everyday use. From photos to productivity, it really helps elevate the whole experience. This is easily one of the best phones I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very powerful functional easy to use phone
on March 31, 2026
Posted by: RonaldMCSE
[This review was collected as part of a promotion.] My Galaxy s25 ultra has all the features that I love. The camera is possibly the best you can have on a phone. The built-in virtual assistant and AI is second to none. It helps me with everyday tasks while I'm driving it allows me to bounce ideas off to be prepared for the day. It can even help me with picking out my clothing lol. It's really a great device I'm very happy to always have it available. Galaxy AI is a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been a Samsung customer for many years!
on April 1, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] I use my Galaxy Ultra for many things , AI is super helpful with all my tasks and inquiries! I use it for watching my shows amd movies and love the resolution and amazing sorround output! The camera is pretty awesome and love recording all my road trips. Android Auto is also very helpful. Never had a pen on a phone before and I am really enjoying it.
I love the size especially with my bad vision. Good job Samsung!
I love the size especially with my bad vision. Good job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 1, 2026
Posted by: Biggmama1015
[This review was collected as part of a promotion.] This phone is awesome. Especially using Galaxy AI. The camera would have to be my favorite feature. Streaming or just taking family photos. It has the best quality you could ask for. Galaxy AI helps with all my needs. From sending texts to searching the web. It does it all.
Value
5
Written by a customer while visiting Samsung US