Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,342 Reviews)
Rating breakdown 26,342 reviews
5 Stars
22,589
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
Great phone, just tooth big!
on April 13, 2026
Posted by: Morty57
[This review was collected as part of a promotion.] I really like my S25 Ultra. It has a lot of great features. Personally, the phone is just a bit on the large side. I should have never let the salesman talk me into trading my Z Flip phone in.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hello Morty57, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We understand how important the comfortable feel of your device in your hand is for your prolonged usage and enjoyment. We do our best to provide a range of devices to meet the needs of our customers as well as options that excite them during usage every day. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I have had the galaxy phones since the beginning.
on April 13, 2026
Posted by: eddiesmurf93
[This review was collected as part of a promotion.] I love my galaxy. The AI features are dope. I have had all galaxy devices. I even have my old Galaxy S5. I love Samsung and it's sleek product design and overall durability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Leotisoy
[This review was collected as part of a promotion.] Galaxy AI.....use it for flawless streaming, checking emails, social media, and taking great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is the best
on April 13, 2026
Posted by: Lowkey
[This review was collected as part of a promotion.] As a phone its the best................................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on April 13, 2026
Posted by: IlovetheS25
[This review was collected as part of a promotion.] Exceptional Snapdragon 8 Elite performance, and seven years of software support. I really love its light, premium design and reliable, smooth performance for daily use and gaming. It is a solid, polished choice for those seeking a premium Android phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy ultra 25
on April 13, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] very good I'm delighted to share my experience with this exceptional device. The galaxy ai has truly impressed me with its innovative features. Specifically, the integration of the galaxy AI has significantly enhanced my daily productivity and creativity. Navigating through tasks feels remarkably intuitive and efficient. Overall, I highly recommend this device for its cutting-edge technology and user-friendly design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on April 13, 2026
Posted by: Pink9008
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful phone with an amazing camera and smooth performance, but it’s expensive and charging could be faster. Overall, I’d rate it 9/10.I really like the camera—pictures are super sharp, and the zoom is impressive. The phone is also very fast and doesn’t lag, even with multiple apps open. The screen is bright and looks great for videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jack of all trades and master of all
on April 13, 2026
Posted by: Naterz
[This review was collected as part of a promotion.] This is my primary device for photography for listing things as well as gaming with pokemon go. It is a power house and I dont have to worry about frames or resolution. I love the s pen for writing notes and drawing. It is just a great all around device. Personally I do not use Galaxy AI as I do not appreciate any kind of Ai slop.
Value
5
Written by a customer while visiting Samsung US