Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,342 Reviews)
Rating breakdown 26,342 reviews
5 Stars
22,589
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
S25 ultra
on April 13, 2026
Posted by: FlJules
[This review was collected as part of a promotion.] Thus phone is very easy to use. I love its android system and its capabilities. The camera on this phone exceeds all my expectations. I have not done much withe AI system besides extending my web searches and maybe asked for ideas about a few things. For using what I did its great and worth it.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
I mostly use this device for personal use and some business. I would definitely recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏🏻
on April 13, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] I love my phone and all the features it carries. Camera is a 5☆. I'm looking forward to getting the newest edition Galaxy S26!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Limits a winner!
on April 13, 2026
Posted by: Fredgarvin
[This review was collected as part of a promotion.] Google AI is the best around. The phone itself is durable and the technology will last a long time. GEMINI is un matched and the AI software features cannot be topped. Highy recommend. It keeps getting better with age!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on April 13, 2026
Posted by: MRSVERO
[This review was collected as part of a promotion.] I love my phobe, is easy to use, reliable, battery last long time and don't need to do too much to have everything updated. I love Samsung, never switch to any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like it but I can't take pictures with my stylus
on April 13, 2026
Posted by: Playdoh
[This review was collected as part of a promotion.] I bought a Galaxy ultra just so I could take pictures with the stylus and I loved it so when I got a new stylist on my new phone and I couldn't take a picture how dumb
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hello Playdoh, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device has been changed and is not meeting your expectations. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your camera. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This model has very useful features.
on April 13, 2026
Posted by: DanTHAman
[This review was collected as part of a promotion.] The s25 still has a remarkable camera system. I appreciate its note taking ability. Its ability to run Galaxy AI is very impressive. The bar has been set high.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device makes you a professional photographer
on April 13, 2026
Posted by: Future747
[This review was collected as part of a promotion.] The camera and video quality on this device are hands down the best in the market. I use mine for work as an inspector and then I have ai analyze the pictures and write summaries for my reports.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera phone out there!
on April 13, 2026
Posted by: DNS25Ultra
[This review was collected as part of a promotion.] I have had different phones m, different brands, but the Samsung Galaxy 25 really top them all. The phone is fast, responds quickly, and camera features are awesome. But the one thing I love the most, is the click bottom on the pen so that the phone snaps a picture. That feature is helpful and love it.
Value
5
Written by a customer while visiting Samsung US