Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,343 Reviews)
Open Ratings Snapshot
Rating breakdown 26,343 reviews
5 Stars
22,590
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love this phone!
on April 13, 2026
Posted by: FKennedy
[This review was collected as part of a promotion.] I love everything about this phone, and the Galaxy AI makes it even better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 13, 2026
Posted by: StringentMax
[This review was collected as part of a promotion.] I purchased the unlocked s25 ultra and since have found it to be an amazing device! Which its built in AI rich features, its is second to none! AI is always there to assist in daily tasks which I love. Battery is great, camera is fantastic, as expected from Samsung. They really keep making pictures clearer and w AI assisted editing, you too can be a photo expert! Sound and gaming are superb. Streaming videos are great when your on the go. Only con is the pen included no long supports air gestures and really nurfed. Great to have had that option in the past when needed, but maybe it will be bake in the future. Otherwise love it amd you cant go wrong!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful phone
on April 13, 2026
Posted by: Love25Ultra
[This review was collected as part of a promotion.] Galaxy AI is a definite benefit to this model, allowing more integrated AI capabilities. The camera modes and zooms are impressive. As far as performance, I have not experienced any issues and seems to handle whatever I can throw at it (figuratively).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best.
on April 13, 2026
Posted by: ForcedGump11
[This review was collected as part of a promotion.] I love this phone it does everything and the best part is it's smooth. Lag free and that's what's kept me away from android. I always come back hoping for the refinement and this has delivered.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Swiss Army Knife of phones
on April 13, 2026
Posted by: tharith
[This review was collected as part of a promotion.] Runs every game flawlessly, takes beautiful pictures, AI is so so. Hardly use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Stylus Placement
on April 13, 2026
Posted by: SweetRho
[This review was collected as part of a promotion.] The stylus sometimes just randomly comes out making it easy to loose or misplace. The stylus is a plus to have though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is the best !!
on April 13, 2026
Posted by: Cindy0963
[This review was collected as part of a promotion.] Features are so easy to use the one thing i love the most is Definitely the camera photos are so clear bright for indoor and outside call messages I've never had a problem with
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been with Galaxy since the S2❤️ yes the 2!
on April 13, 2026
Posted by: Galaxy4ever86
[This review was collected as part of a promotion.] I've been with Galaxy since the S2 came out! And I always upgrade to the next in line. I wish they had the option for SD cards for memory saving reasons, but I've found other ways to back them up.
Will forever be a galaxy/android user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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