Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,354 Reviews)
Open Ratings Snapshot
Rating breakdown 26,354 reviews
5 Stars
22,600
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Essential EDC
on April 13, 2026
Posted by: Iamthumbkinned
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands down one of the most impressive devices I’ve ever used. From the moment you pick it up, it feels like a true powerhouse built for modern life. The performance is lightningfast, the display is absolutely stunning, and the battery keeps up effortlessly no matter how demanding the day gets.
What really sets it apart is Galaxy AI; it’s not just a feature, it completely transforms how you use your phone. From intelligently organizing your tasks to enhancing photos and streamlining communication, the AI feels intuitive and genuinely useful, not gimmicky. It adapts to your habits and makes everything smoother, faster, and smarter.
This phone has become my go-to for everything in daily life to work, communication, entertainment, navigation, and even staying organized. Whether I’m multitasking between apps, capturing high-quality photos, or just handling everyday responsibilities, the S25 Ultra makes it all feel seamless. It’s the kind of device that quietly removes friction from your day and just works exactly how you need it to.
Overall, the Samsung S25 Ultra isn’t just a phone, it’s an essential part of daily life that elevates everything you do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its been a durable reliable phone.
on April 13, 2026
Posted by: Drewww
[This review was collected as part of a promotion.] Galaxy ai works fairly well too, the new addition incorporated into the camera is a nice feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features I love how quick responsive
on April 13, 2026
Posted by: HollowguttaHim
[This review was collected as part of a promotion.] I love the galaxy ai I love how it feels in my hands how it looks the pen the feathers the quality the quick process It is everything I need to help me with all my needs from school to work to communication it is the best love the size of the screen its perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 13, 2026
Posted by: Blacky
[This review was collected as part of a promotion.] The AI features are amazing, the camera is great as always, the look and style is just how I like it, it's so easy to use and customize, overall its truly just a perfect phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera is top teir
on April 13, 2026
Posted by: DireWolf
[This review was collected as part of a promotion.] All in all, better than most phones I've owned. The camera though, that is probably the main reason I like it. Also I'm sure if I could figure it out better, I'd like it even more. There's some features it doesn't have that I had on other phones that won't allow me to give it a full 5.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has amazing features and great camera
on April 13, 2026
Posted by: StarSailor95
[This review was collected as part of a promotion.] I love to use Galaxy AI for streaming my music and books. After a long day, it helps me unwind and for that I'm thankful of the technology that Galaxy AI brings. It is easy to use and offers so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Far smoother running apps
on April 13, 2026
Posted by: ADGsGirl24
[This review was collected as part of a promotion.] I upgraded from the S23 to the S25 months ago. I instantly could tell a difference! My phone was faster, cleaner looking, and the picture quality was much better. I use my phone to stream music, tv, and sports almost everyday and those all run very smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on April 13, 2026
Posted by: Cowcrowd
[This review was collected as part of a promotion.] Don't know where to stop.But I love all the features that come with this. In the Galaxy, AI is one of the best. I have ever worked with it. Takes a very small learning curve, Perfect for beginners into using AI. Well worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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