Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,355 Reviews)
Rating breakdown 26,355 reviews
5 Stars
22,601
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
Best device i have owned yet
on April 12, 2026
Posted by: Asaroath
[This review was collected as part of a promotion.] The S25 Ultra truly stands out with its exceptional features. From its impressive display to its powerful performance, it offers an unparalleled user experience. The vibrant colors and sharp resolution make every visual element come to life. Additionally, the speed and efficiency of the device ensure smooth operation, even under heavy use. The S25 Ultra's AI features have truly transformed my life. The seamless integration of these features has made my daily tasks so much more efficient and enjoyable. From voice-activated commands to intelligent suggestions, the S25 Ultra has become an indispensable part of my routine. The AI's intuitive learning capabilities have also enhanced my overall experience, making it feel more personalized and user-friendly. I am genuinely grateful for the remarkable improvements these features have brought to my life. I literally live my life around gemini live feature i ask everything even random stuff with it. The routine and modes feature is something beyond comparable to anything else i literally wont be abale to live with out it it gave me easy life and sense of security as it helps me automate my devices in my hiuse to lock my car if i forget to do so. Overall, the S25 Ultra is a remarkable choice for anyone seeking a top-notch smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on April 12, 2026
Posted by: Beauwolf72
[This review was collected as part of a promotion.] Great pictures, great customizations. I love the new AI features and can't wait for more to help simplify my work and life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality, made wellnice big screen
on April 12, 2026
Posted by: Bubbles
[This review was collected as part of a promotion.] I love the size of the screen love that it comes with pen, lots of memory and space and options I'm not tech savvy but I like it more then the A series. Best phone I've had in yrs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25ultra battery
on April 12, 2026
Posted by: Chuckit
[This review was collected as part of a promotion.] Unfortunately I am not impressed with this phone. Samsung phone user for 25 years. The battery on this phone is horrible.my S22 ultra that is 3 years old still has a better battery life
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey there Chuckit, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the lasting battery life of your device is to you every day, and we would love to help you resolve this experience. The battery of your device is designed to maximize automatically after a short period of usage, however, if this is not your experience, we have provided links to guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on April 13, 2026
Posted by: Meguel69
[This review was collected as part of a promotion.] The galaxy ai software has been an awesome addition to the galaxy series. The camera is one of my favorite features the clarity is u unparalleled.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: Lizzyanne
[This review was collected as part of a promotion.] "I've been using the Samsung Galaxy S25 Ultra for a few weeks now, and overall, I really love it. The performance is fantastic—everything runs smoothly, and the display is stunning. The camera is a big highlight for me, especially in low light, thanks to the bright, clear lens. Plus, Galaxy AI really elevates the experience—it offers smart camera suggestions, helps organize my gallery, and even keeps me on track with daily tasks. My only minor issue is that the phone feels a bit too large for my everyday comfort. Still, if you don't mind the size, it's a powerhouse of a phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra works amazing
on April 13, 2026
Posted by: Jcarrasquel
[This review was collected as part of a promotion.] Buying the S25 ultra is a upgrade for my old phone the s22plus.
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
With the S25 ultra I can definitely have the confidence to go out to my job as a news reporter and have all day battery.
The integration with AI is a benefit for the editing, investigation and make more easy my day.
The Camera is the biggest thing!!! The 200 pixel, the perfect zoom and the dual camera works perfect.
I definitely recommend the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Will always own a Samsung phone over everything!
on April 13, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I'm a real estate agent and wouldn't be able to do my job without my phone. It's important to have something that's reliable, durable, and takes good photos
Value
5
Written by a customer while visiting Samsung US