Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,356 Reviews)
Rating breakdown 26,356 reviews
5 Stars
22,602
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
GOOD Overall Phone
on March 25, 2026
Posted by: PENCHITO
[This review was collected as part of a promotion.] The galaxy s25 ultra is well bulit all around Phone, yes it lacks some cutting edge technology but it is the best android phone overall and all the galaxy Ai, I think makes a worth it eventhough not having craving bleeding edge tech.
Value
3
Response from Samsung USBy R&R Team, March 25, 2026
Hey Penchito, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabiolities of your device. We would love to hear from you again in the future if you have additional features you would like to see in future generations. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Number 1 phone ever!
on March 25, 2026
Posted by: snowsparks
[This review was collected as part of a promotion.] This is the best phone that I have ever had or ever seen. Just amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its good but lacks battery longevity
on March 25, 2026
Posted by: GamerLover
[This review was collected as part of a promotion.] I mostly use my samsung for gaming, texting, messaging, etc. I've used Galaxy AI a bit 🤔 I find it interesting, it's useful for quick translation for sure. But I've never had the chance to use it for image editing.
My experience with the phone is pretty simple, I use it as my main personal phone. I find that it does overheat occassionally and I find that a bit upsetting.
Otherwise the gaming experience is good. And the messaging experience is alright.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a good camera
on March 25, 2026
Posted by: Bluecloud1
[This review was collected as part of a promotion.] Work and social media and personal reasons. The camera is great and it's fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!!!
on March 25, 2026
Posted by: Cooly1979
[This review was collected as part of a promotion.] Cant wait to see what the S26 can do.!!!
Specially the AI and camera.
Specially the AI and camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it and the stylus bonus
on March 25, 2026
Posted by: Shopaholic46
[This review was collected as part of a promotion.] It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
It's fast, it does everything I need it to, the stylus is a bonus and makes things easier to draw or create lists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features such as the sPen.
on March 26, 2026
Posted by: SmileAlot
[This review was collected as part of a promotion.] One feature of the S25 i love so much is the sPen. I cannot always hit the correct letters when texting, for example. The sPen eliminated this issue for me. I am also learning more about the camera and how I can take pictures and how I can take photos in 12M 50M or 200M. The photos are crystal clear and zooming is extraordinary. Galaxy AI is always there to assist and offer advice, very helpful.
The S25 is so much faster than the S21 I had, its amazing! The speakers are incredibly loud and I love to listen to music on my S25 Ultra. I am still learning my new phone and loving every second of it.
The S25 is so much faster than the S21 I had, its amazing! The speakers are incredibly loud and I love to listen to music on my S25 Ultra. I am still learning my new phone and loving every second of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Love the camera quality.
on March 26, 2026
Posted by: AsterNote
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra mostly for streaming, reading, listening to music, and taking and editing photos throughout the day. The screen is bright and smooth, the speakers are clear, and the camera takes sharp, natural looking photos without much effort. Galaxy AI helps me edit photos quickly, clean up screenshots, translate text on the fly, and even summarize things I read, so it actually fits into how I use my phone every single day. It’s fast, reliable, and feels like a phone that genuinely supports my daily routine instead of just being another device in my pocket.
Value
5
Written by a customer while visiting Samsung US