Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,356 Reviews)
Rating breakdown 26,356 reviews
5 Stars
22,602
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some great and bad features
on March 15, 2026
Posted by: Laphone
[This review was collected as part of a promotion.] The phone is amazing but the only bad thing is the camera in the night and also you can lose the s pen easily and cant track it if you lose it.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hey Laphone, thank youf or your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that there are many features available on your device that you love using every day. We have provided a link to an article to help you with the different camera settings to help you capture the best possible photos and videos regardless of lighting. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra review
on March 15, 2026
Posted by: LoveS25Ultra
[This review was collected as part of a promotion.] All around fantastic device. I use the Galaxy AI regularly.
Great cameras
Very fast
Incredible screen
Feature packed
Very fast
Incredible screen
Feature packed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all-around device
on March 15, 2026
Posted by: Lovegalaxy32
[This review was collected as part of a promotion.] With Galaxy AI, I can plan for groceries, listen to music all while having a device I can simply place in my shirt pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It never froze, no matter what I'm doing!
on March 15, 2026
Posted by: Berdianoh
[This review was collected as part of a promotion.] My friends always love when I pick their photos and make something silly out of it lol, and that's all possible because of the Galaxy AI, I don't hold myself anymore when writing something important because I can always get it the way it needs to be, professional or even jokingly I know the message is well wrote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely AMAZING
on March 15, 2026
Posted by: Jubster
[This review was collected as part of a promotion.] This one is incredible. The camera quality is amazing. It also has a pen which allowed me to sign documents the very first day I purchased. Everyhting looks and feels better with this phone. Just amazing over all. The Galaxy AI a as also super helpful to have. It suggests many things while in use of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 15, 2026
Posted by: shaunj
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse of innovation that sets a new gold standard for smartphones. Its stunningly bright display and refined titanium build make it a joy to hold and use every day.
The camera system is truly exceptional, capturing professional-grade detail and vibrant colors even in challenging lighting. With its lightning-fast performance and long-lasting battery life, it effortlessly handles everything from heavy multitasking to high-end gaming. It is easily the best flagship phone on the market right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had.
on March 15, 2026
Posted by: Gentry1425
[This review was collected as part of a promotion.] This phone is fast, reliable, and resilient with me. I'm pretty rough on a device that's always with me, just because I work outside and am clumsy. This is by far the best phone I've had and a must if you're tough on your device I have used it in the rain lost it in the snow and while mowing but it's still just fine. Galaxy AI on the device helps with your daily routine and keeps everything organized on top of making sure you're not making a fool of yourself while texting by checking everything before you hit send (if you have it turned on) has been great on updates and keeping me on the best versions of apps I use. The pen that comes with the Ultra has made it abundantly clear I'll be lost if I had a device without now the features you get with that alone make this a 10 out of 10 in my book but visit the Galaxy store and you will soon see Samsung makes it easier to customize almost every detail/feature you would want on this device. I'm always blazing through tasks and running any games/apps faster than any other person around me usually while sharing my Hotspot at the same time. If you need to charge a Samsung watch or anything wireless this phone has you covered also. Too many features to list but only 1 phone could possibly compete with the S25Ultrq and that's the S26 ultra I wouldn't give mine up for anything less. Just have and try 1 to see how amazing a device can be.
Value
5
Written by a customer while visiting Samsung US