Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,168 Reviews)
Rating breakdown 27,168 reviews
5 Stars
23,294
4 Stars
3,009
3 Stars
528
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
3
Note 25plus ultra
on September 15, 2025
Posted by: Tristan
[This review was collected as part of a promotion.] I like it all tho the battery and features are not as good as the old note s9+
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Tristan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the all day battery life of your device is to you, and we have provided links to a few articles to help you maximize the battery life of your device at your convenience. We have also provided a link to the complete manual for your device to help you discover the full capabilities of your device, and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Molly1
[This review was collected as part of a promotion.] So far it's been the best phone I've owned and the first time I've ever had a quality AI to work with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works very well
on September 15, 2025
Posted by: RageMastaX
[This review was collected as part of a promotion.] This Samsung Galaxy s25 ultra has outstanding AI features works very well and also you can play really high end games on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on September 15, 2025
Posted by: Lovecamera
[This review was collected as part of a promotion.] Love to use my camera for my products. Look with perfect definition. And Galaxy Ai is amazing. I'm feel I live with somebody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on September 15, 2025
Posted by: BigFriz
[This review was collected as part of a promotion.] I love the feel and weight of the phone. Not had any problem with my phone. Love the AI photo feature , circle it and the computer removes the object ...so cool
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always samsung
on September 15, 2025
Posted by: Gatesy0720
[This review was collected as part of a promotion.] I wouldn't choose any other phone besides my samsungs@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great all around device
on September 15, 2025
Posted by: Slumerican1891
[This review was collected as part of a promotion.] This device is great all around, whether it be cellular or WiFi. Features are unmatched in every department!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: YaBoiBlue
[This review was collected as part of a promotion.] My Samsung Galaxy is great and actually has a useful AI Galaxy AI to help with everyday tasks!
Value
5
Written by a customer while visiting Samsung US