Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best Smartphone out there.
on December 5, 2025
Posted by: Chavez714
[This review was collected as part of a promotion.] The AI integration is amazing. It helps so much in real world scenarios. The camera is second to none. There's no better phone you can buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on December 5, 2025
Posted by: Gonzosavage1
[This review was collected as part of a promotion.] Phone works perfect I haven't had any issues with any apps I download every project I work on is always on point simply love it the stylus is also a definite plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good overall
on December 5, 2025
Posted by: s25ultra1
[This review was collected as part of a promotion.] double clicking to get galaxy ai is a game changer. curious about something and you can get an answer right away. my kids really like the ai photo edito
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Galaxy AI
on December 5, 2025
Posted by: Solo15
[This review was collected as part of a promotion.] I have been using the Galaxy S25 Ultra and it has exceeded my expectations in every way. The integration of Galaxy AI is superb,it enhances everyday tasks, streamlines my workflow, and makes the device feel truly intelligent and responsive.
The battery life is outstanding. It lasts far longer than I imagined, even with heavy use throughout the day, and it remains reliable with consistent performance.
The camera quality is excellent, delivering clear, sharp images in every setting. Whether indoors, outdoors, or in low light, the results are consistently impressive.
The size and overall feel of the device are perfect for both productivity and entertainment. It is comfortable to hold, well balanced, and powerful enough to handle anything I need.
Overall, this is an exceptional device that delivers top-tier performance, dependable battery life, impressive picture quality, and next-level AI features. I am very satisfied with my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Features
on December 5, 2025
Posted by: Sunnyday
[This review was collected as part of a promotion.] I'm very happy with this phone and the Galaxy AI features. It's going to take awhile to figure out how to use everything, but learning about it is half the fun. The camera is impressive! I also like the bigger size and feel of it in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the newer square design
on December 5, 2025
Posted by: ElAngel
[This review was collected as part of a promotion.] I began using the Galaxy AI features with this phone, it's really promising technology. I love how I can do commands like help me search for something on the web and of course asking Bixby for the answers to all sorts of things. I love using the s-pen even hough it has lost some functionality. Overall I love this phone and all of the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No features as good as my S23 Ultra
on December 5, 2025
Posted by: wolfatdoor
[This review was collected as part of a promotion.] No "Director" on Camera App.
I only use it as a backup and test phone.
And of course, I don't expect anything from this review.
And it now will be a long time before I get another phone.
So just keep the down grading firmware updates coming that will maybe even make my glorified S23 worthless. This could help me decide to go to some other manufacturer.
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hi there Wolfatdoor, thank you for your feedback on your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to discover the ways features you have relied upon the past have been changed, and to best align the settings to your preferences. We have provided a link to an article to help you with different camera settings and features. We have also shared a link to the complete manual for your device to help you best align the settings and capabilities to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So good that it's boring
on December 5, 2025
Posted by: Zaiddon
[This review was collected as part of a promotion.] Ever since I have bought this phone I have never had any problems. It does everything and it does it well. Like there is not a single flaw in this phone to the point that it is sometimes boring. It has a great camera, great battery, and a fabulous display. The anti reflective coating is very underrated.
The software is also best in class. It works well and has actual useful Ai features. I use the writing style all the time as well as the photo editing features.
Value
4
Written by a customer while visiting Samsung US