Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Awesome phone with an awesome camera system!
on December 5, 2025
Posted by: MikeinLockport Illinois
from Lockport IL
Expertise:Expert
I really like this phone. I have had it for 14 months now and use it for work, phone calls, and taking awesome pics and video. The camera just amazes me. I get such great pics of the moon and objects very far away. Great closeups too! Battery usually lasts me all day with intense usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
3rd Samsung phone, and I love it
on December 5, 2025
Posted by: bwanderer
[This review was collected as part of a promotion.] I love the strong battery. I listened to music and podcast 10-hour days and the battery is still going strong. I'm still learning the AI features with bixby, but use both in my smart home setup. It's great that I can set up automations for the home using Bixby. S-25 ultra is my go-to device for geocaching hiking and bike riding. The GPS is accurate, and again the battery lasts for the entire outing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone from a good deal
on December 5, 2025
Posted by: JonesofIndiana
[This review was collected as part of a promotion.] I previously used a 2021 Motorola stylus 5g. It started having software issues and was practically on deaths door. I knew I needed something soon before it became unusable. So I started looking around and landed back on samsung which I used to use. After going through reviews and such I decided that I liked the S25. Good camera, stylus, finger/face recognition, familiar software, and strong hardware. I don't particularly care about the Galaxy Ai but I don't hate it. I chose the 500 something gb storage and I feel like that's a good amount. Charging is very fast but the battery is the same mAh as my old Motorola. Magnetic on the back is pretty strong so I stick it to the dryer a lot. That's all I got I think 🤔. I like this phone 📱.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product have plenty of features..
on December 5, 2025
Posted by: mrlucky
[This review was collected as part of a promotion.] The AI is incredible on this phone.. also I really enjoy using the styles.. on the 6.9 in screen..
Value
5
Written by a customer while visiting Samsung US
Posted by: ceb9
from Northeast PA
Expertise:Intermediate
Verified Purchase:Yes
I loved my Samsung Galaxy Note 9, so much so that I was reluctant to give it up. Unfortunately, it stopped updating, therefore, my apps stopped updating, so it was time. S25 Ultra, however, has many of the same features of the Note 9, specifically the pen. The camera is also AMAZING!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on December 5, 2025
Posted by: Arcadia
[This review was collected as part of a promotion.] The AI is so amazing and the features with the s pen are also unreal I can't stop using it and it offers easy access to everything and so easy to use,I learn more and more everyday. Now I'm gonna learn to use all the amazing features the camera offers,hopefully be a professional after all. The pictures I have taken are amazing I'm sure there will be a lot to learn.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Honest Journey with the S25 Ultra
on December 5, 2025
Posted by: iambob
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and I honestly feel like you built this phone specifically to make my daily life easier. The design feels premium, lightweight, and durable, and the matte finish keeps the phone looking clean. I accidentally dropped it in my car once and it didn’t get a single mark, which genuinely impressed me. The camera is easily my favorite feature. The 200MP sensor captures amazing detail, and the zoom is actually useful—I was at a concert and could clearly see the drummer’s watch from the far seats. Night mode is also excellent, and the AI cleanup that removes random people in the background has already saved a lot of photos. Performance has been incredibly smooth. Apps open instantly, multitasking feels seamless, and even editing videos while chatting and browsing doesn’t slow it down. The battery life is another major win. Even on heavy days with navigation, photos, reels, and calls, the phone still ends the day with solid battery left. The display is bright and sharp, and even in harsh sunlight I can comfortably read messages without straining. Galaxy AI features have been surprisingly useful too. Circle to Search has become something I use every day, Live Translate helped me during a delivery situation, and the Writing Assist is great for quick work messages. Overall, the S25 Ultra has been one of the best phones I’ve used. Great job, Samsung—this one truly feels like a complete, polished flagship.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better than the s21, but not much of a difference
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI , the Gemini has been very useful for me. Definitely a good perk!
Besides what a typical person uses a phone for, I mostly use my phone to take videos and pictures of my children, and I use Gemini AI all the time, for any questions I may have.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hey NellyBulgaria, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you have been pleased with the ability to easily get information with Galaxy AI. We have provided a link to the complete manual for your device to help you find additional ways to integrate this amazing innovation in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US