Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,339
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
its great
on December 15, 2025
Posted by: akiva
from montana
Expertise:Intermediate
Verified Purchase:Yes
sharing my information from phone to another phone is easy. from s22ultra to s25ultra in loving the upgrade. just need a deal on a galaxy watch to go with my new phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 16, 2025
Hi there Akiva, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you found the setup and usage of your device to be easy and enjoyable thus far. We have provided a link to the full manual for your device to help you explore your device fully and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very Dissapointed
on December 15, 2025
Posted by: Jacob C
from California
Expertise:Expert
Verified Purchase:Yes
The phone is okay. But what the heck happened to my messaging app. You guys forced me to use Google Messages and I am constantly having this RCS issue and not receiving messages. I have removed the update from my app several times already. Samsung you need to fix this.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 16, 2025
Hi there Jacob C, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your messages are to you every day, and we would love to help you troubleshoot this experience. We have provided a link to an article to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and products overall
on December 15, 2025
Posted by: Coke
from Florida
I have been a consistent user of the S25 Ultra since its launch. As a small business owner, I find this device to be exceptionally advantageous, particularly due to the S Pen and its comprehensive functionalities. It enables me to efficiently capture, edit, and disseminate images to colleagues and clients. This device is outstanding and perfectly aligns with my professional requirements. Furthermore, its seamless integration with my Samsung tablet is a feature I highly value. The device's performance is commendable, and both the camera and storage capabilities are well-suited for my professional activities. The battery life consistently lasts throughout the day, and I have not encountered any issues with battery drainage. The display is vibrant, colorful, and offers appropriate brightness levels for various environments, which, combined with dark mode, provides a comfortable viewing experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 16, 2025
Hi Coke, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how perfect for your professional needs this device is, and how amazing the features are during usage. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Real good for the price, but...
on December 15, 2025
Posted by: Mineneuryuu
[This review was collected as part of a promotion.] I love this phone, and I don't regret it, but the main issue is that they removed the S Pen Air commands, and I really loved to use it in Clip Studio Paint. I find the Galaxy AI very useful since I can get more creative as it can change or create pictures/drawings, and I really love the camera because it has a high-resolution integrated system.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Mineneuryuu, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear how much you love this phone, and are finding so many amazing capabilities of your device. We have provided a link to an article to help you with the redesigned S Pen features, and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on December 15, 2025
Posted by: yeschef
[This review was collected as part of a promotion.] I moved on to the Galaxy S25 Ultra recently and I am impressed. I knew I was buying a high-end, but the experience has exceeded my expectations. What surprised me the most is the integration of AI into everyday use; it makes everything faster and smoother, from retouching a photo to organizing my schedule. You can tell that the software and hardware are finally working as one. Excellent team, worth every penny of the investment.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Yeschef, we appreciate you sharing your feedback on your Ssamsung Galaxy S25 Ultra. We love hearing how impressed you have been with the amazing enhancements and capabilities of your device, and that you are loving the integration of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Breath of Fresh Air!
on December 15, 2025
Posted by: Rob M
from Florida
Expertise:Expert
Verified Purchase:Yes
From the moment I started using the S25 Ultra, it felt like a true upgrade and a genuine fresh breath of air. I felt free from other OS and ecosystems. A device that has me excited to use a phone again and a very solid build quality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Rob M, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so amazing to use, and that the build feels solid and of great quality. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on December 15, 2025
Posted by: Jud P
from Detroit, Michigan
Expertise:Expert
Verified Purchase:Yes
Awesome phone smooth transition & setup was easy. Getting setup carrier went smooth too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hey Jud P, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the setup and usage of your device thus far. We have provided a link to the complete manual to assist you in discovering all of the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on December 15, 2025
Posted by: Cassandra
Expertise:Beginner
Great camera and battery lifespan also storage and performance quality is very good for me
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Cassandra, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are loving the usage and capabilities of your device and that the storage and processing keep up with your needs during usage. We have shared a link to the Samsung Support Team and complete manual for your device to help you with additional features, and answer any questions if you have them as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 7665-7672 of 27221 results 
<< 1 ... 957 958 959 960 961 ... 3403 >>