Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Tenisha
Verified Purchase:Yes
Amazing phone, Excellent charging speed, size and look. It’s like having a mini computer in your pocket.
Written by a customer while visiting Samsung US
Posted by: Angelica
from Myrtle Beach, SC
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my S25 and the pink color! The features are amazing and the graphics and camera are out of this world! Another win for Samsung and another reason why I'm sticking with the S series. 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Siva
from Texas
Expertise:Expert
Verified Purchase:Yes
I have had several smart phones with the IP rating 68, my Samsung s25 ultra has the same rating but it stopped working when it fell into the kitchen sink, it was there for less than a minute
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hi there Siva, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when you have a device that is not operating as intended or expected. Often times when a device is damaged through exposure to water it is also exposed to additional debris, minerals, or materials in the water that are causing the damage to your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you for a resolution with this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Gilly
from LEANDER TX
Expertise:Intermediate
Verified Purchase:Yes
Great phone with great deal. I wanted to try Samsung phone and i got the best one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pascual
from Los Angeles CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
I didn't see to much change, just the screen no more edge, i like it, the rest is the same thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
only one issue...can no longer take pics w/stylus
on December 23, 2025
Posted by: Kim J
from Lake Elsinore, CA
Expertise:Intermediate
Verified Purchase:Yes
I can no longer take pictures with the stylus button. I'll be honest, it's the real reason I kept buying the Ultra.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Ty L
from Maryland
Expertise:Expert
Verified Purchase:Yes
Works great! I had upgraded from an s21 Ultra. I ran out of internal space as the phone was still working as it should performance wise. I'm hoping this holds up the same now with more storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elid
from New york
Verified Purchase:Yes
I am in love with my phone features and works amazingly well, and not to talk a about the battery life oh waoo🥰
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US