Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Best phone ive ever had
on January 12, 2026
Posted by: Clinton
from Alaska
Verified Purchase:Yes
the phone is big, the Google gemini is resourceful, the ai is pretty good, and I love the customization. S pen is pretty fun to use if you use it right. 10/10, would recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 13, 2026
Hey Clinton, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying the enhanced features, customization, and accessories on your device. We would love to hear from you again if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super wearable at a resonable cost.
on January 12, 2026
Posted by: Ericg42
from Orange County, california
Expertise:Intermediate
Verified Purchase:Yes
Great wearable. Its fast when aurfing the net as well as when multi tasking between apps. Especially like the longer battery life.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 13, 2026
Hi Ericg42, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that you are finding the ability to multi-task and the lasting battery life so useful for you. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from S22 Ultra to S25Ultra was worth it.
on January 12, 2026
Posted by: TimM
Verified Purchase:Yes
I love the new S25 Ultra. The better battery life, and expanded functionality, with better display and photography as well.
Response from Samsung USBy R&R Team, January 13, 2026
Hi there TimM, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying the longer battery life, enhanced capabilities, and display quality of your device. We would love to hear from you again any time you have questions, or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25U Excellent!
on January 12, 2026
Posted by: Anonymous
from Brandon, Florida
Expertise:Intermediate
Verified Purchase:Yes
Was pretty easy to "smart switch" all data from a S22U. Phone is fast, camera takes amazing resolution pics. So far, I really like this new phone a lot!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 13, 2026
Hey James Prather, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you found the data transfer and setup of your device to be smooth and easy, and that you are so pleased with the enhanced features of your new device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 12, 2026
Posted by: Nomi
from Ny
Expertise:Expert
Verified Purchase:Yes
S25 ultra is great phone. Awesome screen and camera. All day long battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 16, 2026
Hey Nomi, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. we are happy to hear that you are finding this device to be so great, especially the camera and display. We have provided a link to the full manual for your device to assist you with exploring additional capabilities, like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on January 12, 2026
Posted by: Deez
Verified Purchase:Yes
So far so good. Got a new s25 ultra and pro3 buds for cheap on sale
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 16, 2026
Hi there Deez, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how you have been initally pleased with the purchase and usage of your device. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone. Great purchase!
on January 12, 2026
Posted by: Anonymous
from Ogden, Utah
Expertise:Expert
Verified Purchase:Yes
The phone works great. Screen is amazing and the speed is out of this world. I love it! I love the way it feels in my hands and the pictures are the best they have ever been!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 12, 2026
Hi there BlackRob78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and processing speed of your device. We would love to hear from you again in the future any time you have questions about your Samsung products, or wish to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great well built phone
on January 12, 2026
Posted by: rwatki50
from Baton Rouge, LA
Expertise:Intermediate
Verified Purchase:Yes
I went from an old S8 to the new S25 and obviously the build quality, performance, size, memory, features, and battery life on the S25 are far beyond those of the S8. I'm glad I was able to get a great deal so that I could upgrade. It was a good decision.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 16, 2026
Hey Rwatki50, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the upgrade to your new device, and finding so many amazing features and uses for your new device. We have provided links to resources to help you fully explore your new device, align the settings to your preferences, and answer any questions that may come up as you continue your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Written by a customer while visiting Samsung US
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