Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra is powered by the Snapdragon
on February 2, 2026
Posted by: Jersa
Expertise:Expert
The Galaxy S25 Ultra is powered by the Snapdragon 8 Elite for Galaxy — a custom-tuned version made in collaboration between Samsung and Qualcomm, with slightly higher clock speeds than the standard Snapdragon 8 Elite found in most other 2025 flagships. It comes paired with 12 GB of RAM in the majority of configurations (some markets still get 16 GB variants, but 12 GB is the most common globally), and features a significantly improved cooling system: the vapor chamber is ~40% larger than the one in the S24 Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 2, 2026
Hi Jersa, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the enhanced capabilities of your device, and that the design is so amazing for your usage. Please, don't hesitate to reach out to us again if you have additional feedback or any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S25 Ultra
on February 1, 2026
Posted by: Amy WR
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
The picture quality is as excellent as ever!
I like the size of the phone screen. This is not much different from the S24 Ultra. I haven't really had time to delve into the specifics of this phone yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 2, 2026
Hi Amy WR, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the overall quality of your device. We have provided a link to the complete manual for your device to help you discover all of the enhanced features of your device. We have also shared a link ot the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome
on February 1, 2026
Posted by: JijiBaba
from Idaho
Expertise:Expert
Prefer previous Samsung messenger instead of google messenger due to privacy concerns. Not much additional features, otherwise give a 5 star rating.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there JijiBaba, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences, including your messages. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!
on January 31, 2026
Posted by: 684teine
Expertise:Intermediate
Verified Purchase:Yes
I love the size, the features and everything about it it's amazing to me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 2, 2026
Hi there 684teine, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the size and capabilities of your new device. We have provided links to resources to help you maximize your experience, align the settings to your needs, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
James Whetsel
on January 29, 2026
Posted by: Cindy
Very nice phone indeed. Thank you for your support, James Whetsel Indiana.
Response from Samsung USBy R&R Team, January 30, 2026
Hi there Cindy, thank you for your feedback on your Samsung Galaxy 25 Ultra. We are so happy to hear that you are finding this device to be so nice. We have provided a link to the full manual for your device to help you fully explore the amazing capabilities of your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung
on January 29, 2026
Posted by: Anonymous
from 11226
Expertise:Intermediate
Verified Purchase:Yes
Definitely recommend! I LOVE My new samsung. It work perfectly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2026
Hello Davidson Gilles, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thriled to hear how much you love your new device. Please, reach out to us again in the future any time you have additional feedback you would like to share, or if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very light and fast phone
on January 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
I am not new to Samsung, but this particular phone is better than what I expected. Light, fast and easy to deal with.
Response from Samsung USBy R&R Team, January 30, 2026
Hi Maria Santos, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that this device has exceeded your expectations. Please, don't hesitate to reach out to us again in the future if any questions come up during your usage, or if you have additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on January 29, 2026
Posted by: Samantha L
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Love the phone so much. Very large beautiful screen, good storage, and runs fast!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2026
Hi Samantha L, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your phone so much and finding it easy to carry, appealing to look at, and fast during your usage. We have provided a link to the full manual to assist you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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