Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Stan
from Monument, CO
Expertise:Intermediate
Verified Purchase:Yes
Solid cell phone. Camera could be better and faster wireless charging could be MUCH faster.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 26, 2026
Hi there Stan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you discover the different camera settings and features for the best possible photos and videos. We have also shared a link to an article to help you maximize the charging speed. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Boise, ID
Expertise:Expert
Verified Purchase:Yes
Have been using Galaxy Ultra phones for 8 years. S25 this time. Love the prompt updates, great performance, wonderful battery life, and durabity. Was very happy with the seamless transition to the new phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, February 26, 2026
Hello there ChipOlsen, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the updated features, performance, and battery life of your new device, and that you found the transition to your new device to be so easy. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on February 25, 2026
Posted by: Dru2029
Way better than all the phone competitors.. I highly recommend Samsung phones
Response from Samsung USBy R&R Team, February 27, 2026
Hi Dru2029, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving your device, and finding it so much better than others you have used in the past. Please, don't hesitate to reach out to us in the future any time you have questions or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: India Baxley
Expertise:Expert
Verified Purchase:Yes
I am enjoying my phone so far. Very fast and good connection. The pen works so smoothly. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 25, 2026
Hi India Baxley, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the inital setup and usage of your device. We have provided a link to the complete manual to assist you with the exploration and alignment of your device to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Billie
from Northeast, FL
Expertise:Intermediate
Verified Purchase:Yes
I was able to get the color I wanted with 1TB in memory. I could not get it from the cell phone store.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R Team, February 25, 2026
Hey Billie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you were able to get the exact device and storage you wanted. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cheska
Expertise:Expert
Verified Purchase:Yes
Love my s25 very good phone amd feels good in my hands.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 25, 2026
Hey Cheska, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that it feels so good in your hand for prolonged usage. We have provided links to the complete manual and to the Samsung Support Team to help you fully explore your device, align the settings to your usage, and answer any questions that may arise along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Gold Standard for Mobile Photography
on February 24, 2026
Posted by: Vishu
from Chicago, IL
Expertise:Intermediate
The Gold Standard for Mobile Photography
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 24, 2026
Hey Vishu, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you have been with all of the features and capabilities available on your device, and that you are enjoying making use of the ways Galaxy AI can streamline so many processes every day. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
This is a nice phone. It's a great deal for what I paid for it. The screen is larger than I'm used to, but I actually like it quite a bit. The pen is fun, and I actually have a utility for it as a clinician who needs to record information from rooms other than the one I provide care in.
Response from Samsung USBy R&R Team, February 24, 2026
Hey Andrew, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with your device, and finding the size and accessories so compatible with your daily needs. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US