Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
2
Unwanted features that dont turn off.
on March 15, 2026
Posted by: Damond
The camera takes ai generated/ cartoon like pictures, even when all acsessable camera features are off.
Response from Samsung USBy R&R Team, March 16, 2026
Hey Damond, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important it is to you to be able to customize your device to align to your preferences. We have provided a link to an article to help you with the different camera settings to best align to your preferences. We have also shared a link to the Samsung Support Team if you believe you are adjusting the settings and are not seeing the differences. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever used
on March 15, 2026
Posted by: YeOldeNathan
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now and it honestly feels like one of the first phones that actually feels like the future. The hardware is amazing of course, but the thing that surprised me the most is Galaxy AI.
Galaxy AI has actually started becoming part of my daily routine. For example, I use it to quickly summarize long messages and articles when I don’t have time to read everything. It also helps when I’m writing things because it can clean up what I typed and make it sound better without me spending a bunch of time fixing it myself.
Another thing I like is how natural it feels. It doesn’t feel like some gimmick feature that you try once and forget about. It actually helps you get things done faster during the day, whether that’s organizing notes, editing photos, or just searching for information quickly.
The S25 Ultra already has incredible performance and a great camera, but Galaxy AI is what makes it feel like a phone built for the future. It’s the first time I’ve had a smartphone feature that actually improves my daily routine instead of just sounding cool in a commercial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes excellent photos
on March 15, 2026
Posted by: 070322
[This review was collected as part of a promotion.] Samsung AI can intelligently remove unwanted people from my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes excellent photos
on March 15, 2026
Posted by: 070322
[This review was collected as part of a promotion.] Samsung AI can intelligently remove unwanted people from my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fucntionality and comfortable for everyday
on March 15, 2026
Posted by: Nicholas777
[This review was collected as part of a promotion.] This phone is fantastic I recently went on a trip to Japan and was able to use the galaxy AI features to aid me over there. I find it great how convenient and easy to use they are. I would definitely recommend this to anyone who is considering upgrading their phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 15, 2026
Posted by: Darkangel28
[This review was collected as part of a promotion.] I love this phone! It's amazing, the Galaxy AI helps with my work notes and messages. It helps me organize everything and keep it organized. I also use my phone for just everyday life. Texting, calling, and surfing the web. By far one of the best phones I've ever owned. It also let's me do cool stuff to my photos with Studio and AI. Get this phone if you have it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 ultra
on March 15, 2026
Posted by: Wesley
[This review was collected as part of a promotion.] Its a great phone excellent processing power love the s pen apps and screen size os perfect and image quality amazing still trying to learn all the perks of the "Galaxy Ai" so far love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone
on March 15, 2026
Posted by: Blahzing123
[This review was collected as part of a promotion.] This phone has been a lifesaver in so many ways. From it ease of use, to its photos, and even to pen features.... Absolutely recommend it.. and galaxy Ai works great with s25 models.
Value
5
Written by a customer while visiting Samsung US