Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
I like how this phone supports 120hz.
on March 15, 2026
Posted by: Hgamez12
[This review was collected as part of a promotion.] This phone has a lot of great features i had an samsung phone since samsung 9 then upgraded to samsung 22 plus to 23 ultra to 25 ultra and these phone keeps getting better each i even bought my mom samsung 24 ultra and shes loves it she loves how easy it is to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my best device I ever had!
on March 15, 2026
Posted by: boleg64
[This review was collected as part of a promotion.] Grate AI feature that I can edit my pictures with and share with my friends.
I like to stream movies and share screen with my Samsung TV
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Most Complete Smartphone I Have Owned
on March 15, 2026
Posted by: Shanks
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has genuinely impressed me since day one. The Snapdragon 8 Elite chip makes everything feel instantaneous — whether switching between heavy apps, editing photos, or gaming, there is zero lag or hesitation.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Most Complete Smartphone I Have Owned
on March 15, 2026
Posted by: Shanks
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has genuinely impressed me since day one. The Snapdragon 8 Elite chip makes everything feel instantaneous — whether switching between heavy apps, editing photos, or gaming, there is zero lag or hesitation.
The camera system is outstanding. The 200MP main sensor captures stunning detail in all lighting conditions, and the 5x periscope telephoto is sharp enough to make you forget you are shooting on a phone. Night mode photos look clean and natural without over-processing.
Galaxy AI has been a genuine game-changer in my daily workflow. Circle to Search saves me so much time, and the live transcription and translation features work better than I expected. The AI-powered photo editing tools like Generative Edit are surprisingly powerful and fun to use.
The S Pen integration remains unmatched — perfect for quick notes, annotations, and sketching ideas on the fly. Battery life easily gets me through a full day of heavy use, and the display is simply the best I have seen on any smartphone — bright, sharp, and smooth at 120Hz.
Build quality feels premium and durable. If you want a phone that handles productivity, creativity, and entertainment equally well, the Galaxy S25 Ultra delivers on every front.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Ultra phone I've owned yet
on March 15, 2026
Posted by: beauvp
[This review was collected as part of a promotion.] I have had almost every single version of the notes when samsung had that line up and now I have used 3 of the Ultra phones since they came out. Honestly I love the Ultra series and the S25 Ulta by far has been my favorite, the battery life A-, Snapdragon chipset A+ especially with gaming, photos, video's etc also the night photo option is fantastic! The only downside is unlike my S22 Ultra I don't have a Bluetooth S pen anymore and that was very useful. Also great improvements to bixby and the AI A+. Also going to start using smart switch with the 3D room option for devices and all which is A+. Also the Samsung Dex has gotten much improved feels like I have a mini PC when I plug it into hdmi monitor. Also the Samsung ecosystem works phenomenally with my Ultra watch and Tab S11 Ultra and the Galaxy Book 4 Ultra with the Intel 7 Ultra chip and my mini Samsung projector which I can control with all devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So champ ever!
on March 15, 2026
Posted by: McCoy23
[This review was collected as part of a promotion.] My phone experience with samsung galaxy s6 plus until s26 ultra so awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The cure for the Note10.
on March 15, 2026
Posted by: Mmj777
[This review was collected as part of a promotion.] Finally I am able to move after the the note10. The S25 has all the same options plus I have dropped it like 3x onto the concrete with zero damage. Thank you Samsung for helping past my loss! I may even try the upgrade to the s26 since it only gets better from here. I have used the Galaxy AI and enjoy the exact detail and cornucopia of knowledge in specifics on almost every answer, if not known I am given clear locations on such knowledge. Once again not too shabby.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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