Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Always samsung
on March 17, 2026
Posted by: Jenn34
[This review was collected as part of a promotion.] I just love my samsungs that I had over the past years. And I am always happy when it's time to upgrade.
Very happy with my samsung s25 ultra that I purchased in mid 2025.
Very happy with my samsung s25 ultra that I purchased in mid 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 17, 2026
Posted by: JayW505
[This review was collected as part of a promotion.] Great phone couldn't be happier with this device. Samsung sure has taken the mobile device lead with such great phones. Great work Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.... but?
on March 17, 2026
Posted by: Propain68
[This review was collected as part of a promotion.] I love my Samsung Ultra... but I do miss the Bluetooth pen from my Samsung Ultra 24 phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy series phone yet. No hiccups.
on March 17, 2026
Posted by: peteachermrwhatsit13
[This review was collected as part of a promotion.] So far, after using my galaxy s25 ultra for 7 months, I have noted that no previous model features continue to operate with the new system seamlessly. Previously, I have noticed issues within the first 3 months of feature use. Eventually, after several updates, the issues subside.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
Please learn from this wonderful Ai technology and not rely on it. When machines think, they can control you. Be aware.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy series phone yet. No hiccups.
on March 17, 2026
Posted by: peteachermrwhatsit13
[This review was collected as part of a promotion.] So far, after using my galaxy s25 ultra for 7 months, I have noted that no previous model features continue to operate with the new system seamlessly. Previously, I have noticed issues within the first 3 months of feature use. Eventually, after several updates, the issues subside.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
Please learn from this wonderful Ai technology and not rely on it. When machines think, they can control you. Be aware.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG DOES IT AGAIN ! GALAXY FOR LIFE!
on March 17, 2026
Posted by: gooniej
[This review was collected as part of a promotion.] Galaxy AI. I use this device for just about everything it features. Streaming, games, work and family stuff are the most I use it for. Great Android device as usual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra review
on March 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] S25 ultra review
Pros:
Good camera
Decent photo editor
Good storage
Cons :
Limbed uses for Bixby atm
One ui 8.0 broke now brief
No default VPN
Can't leave Microsoft one drive
Pros:
Good camera
Decent photo editor
Good storage
Cons :
Limbed uses for Bixby atm
One ui 8.0 broke now brief
No default VPN
Can't leave Microsoft one drive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
not worth the price at all
on March 17, 2026
Posted by: Shannon
from Portland OR
Expertise:Intermediate
I got this about a year ago, replacing an older Google pixel, the camera was not much better to be honest. I took photos in the same lighting (multiple lighting) in the same spots, zoomed, night vision etc. Honestly they were very similar in quality. As for the operating system, this felt smooth, but for some reason this phone never adjusted to typos. I dont know how to explain it, but it never properly fixes my typos. Its incredibly frustrating. Its genuinely one of the reasons im trading it in for a different phone. Im tired of constantly having to go back and fix texts, emails, notes etc. Its just not intuitive AT ALL. Aside from that and a couple other things this phone randomly bugs out and nothing on the screen works. I have to lock and unlock it and close whatever app or page I was on and start over. For the price, the INSANE price, this absolutely did not cut it. Was not worth it compared to my old Google pixel. I regretted it almost immediately, and it never grew on me.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, March 18, 2026
Hi Shannon, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to articles to help you maximize your experience with your camera, speed of your device, and apps not operating as intended. We have also shared links to the complete manual and the Samsung Support Team to assist you with different settings like auto correct and any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US