Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,217 Reviews)
Open Ratings Snapshot
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3 out of 5
3
That product has some great features
on March 21, 2026
Posted by: LoveBird
[This review was collected as part of a promotion.] I wish they would have kept the notification blue sign like on the Note 20 to let you know somebody's calling you on the phone and I wish they would have kept the Imaging for your pictures the eraser where they can erase the back drops of things that's fine on the 25 but I wish they would have kept that when you can do the image of the pictures and clean it up like on the Galaxy Note 20 they ask feature is pretty fine
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 23, 2026
Hey LoveBird, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when features you have used in the past with your device have been changed and you are adjusting to new features. We have provided a link to the complete manual that highlights the edge lighting feature that can alert you to notifications incoming on your device, and discover the features of Galaxy AI that can help you edit your photos in your preferred ways. We have also provided a link to the Samsung Support Team to assist you if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Device
on March 21, 2026
Posted by: OGofClassNSass
[This review was collected as part of a promotion.] I my device for work, for my workout routine, and even to make my plans with my family much easier. I'm glad Samsung has made my life much easier!
Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on March 21, 2026
Posted by: Reddog726
[This review was collected as part of a promotion.] This was a gift from my daughter as she knew I was still using a s22. I cant say enough the pictures it takes and they are so clear. The graphics for the games is fabulous. Haven't tried the Galaxy Ai yet but will soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For me, the best phone
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] A phone that's one of the best in terms of camera performance, quality, storage, and durability. I love it. Samsung outdid themselves with this phone; it's the dream of many to have a machine like this in their hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster and smoother
on March 21, 2026
Posted by: Love2stream
[This review was collected as part of a promotion.] I've upgraded my Samsung Ultra since it first came out and over the years they just keep getting better , faster and smoother each year !! Using Galaxy AI hasn't been better then this ( maybe 26 ) but i have the Ultra25 still and use it everyday from work to writing emails or looking up different things .. if you never had an ultra I strongly urge you to , the camera is ridiculously awesome with many any features , the speed in which the processor works is incredible and reliable .. praise to samsung for coming out with another outstanding device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phones ability
on March 21, 2026
Posted by: ABCDEF
[This review was collected as part of a promotion.] The ability the camera has to zoom images is amazing.
The way it works fast is great
I love how you can search for something without having to take a picture
It is a beautiful and strong phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous, sleek and Ruthless!!!
on March 21, 2026
Posted by: Lemon77
[This review was collected as part of a promotion.] Looking for a phone that's amazing in every way? This is it!!! Videos? Stunning!!! Selfies? Gorgeous!!! Galaxy AI? It's like talking to a real person!!! THIS IS THE PHONE OF THE FUTURE!!! Oh, and the Galaxy AI can even create music?😎
The Future is Now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving My Samsung Devices...
on March 21, 2026
Posted by: LovingSamsung
[This review was collected as part of a promotion.] I love Samsung 25 Ultra it has the Best Camera And AI features.
And Super easy to use. I'll Always have a Samsung phone..
Also Have my Samsung Watch and Ear buds.....
They Are The best...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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