Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Love the phone cant wait to upgrade.
on March 24, 2026
Posted by: ButterflyLove93
[This review was collected as part of a promotion.] I love the galaxy AI features it has on the phone. I love everything about the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love phone but want the curve edge
on March 24, 2026
Posted by: MikeDubU
[This review was collected as part of a promotion.] The phone is great. Graphics and sound are amazing. Games play like your in them. The size is perfect. I just wish they would have kept the curve edge. And sd slot. But that's how you price them. More gig higher the price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
To me its ok and even though they have mostly the
on March 24, 2026
Posted by: Whitebuffalo
[This review was collected as part of a promotion.] I would not know what to say about what really to put on more different then those of the yrs that have changed to a point even its hard to understand things about the phones but its good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The reality experience of Samsung galaxy S25 Ultr
on March 24, 2026
Posted by: Farrietafh
[This review was collected as part of a promotion.] It was the best decision I could have made; I believe that phones are an investment and I made a good one, as it’s not just my personal mobile, but also my workstation, my personal computer, my entertainment hub, my gaming centre and my link to the world of social media; if I want it to be a computer, I just need to connect a screen and a keyboard and it serves as a trackpad; if I want it to be my workstation, I can make the most of its multi-window feature; I still can’t get enough of the simple yet powerful connections it has with Windows, allowing me to use the phone with my PC and enjoy all its benefits; and finally, the AI is incredible – I have a servant waiting for my commands; I don’t even have to touch the phone to ask for what I want… It’s the best. Thanks, Samsung, for making my life easier, and I’m looking forward to buying the S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 24, 2026
Posted by: Minion
[This review was collected as part of a promotion.] I love Samsung Galaxy S25Ultra. Really easy to use. Camera is amazing. Battery life wonderful, lasts for so long that I don't need to worry about my phone will die soon. With this phone I'm enjoying to play games and watch movies even more. I'm happy that now I have an AI on my phone amd it's fun to use it and really helpful for some work projects and just for fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features.
on March 24, 2026
Posted by: Boricua1
[This review was collected as part of a promotion.] The Galaxy AI works seamlessly in this device. Apps run great, and the phone's capacity and memory are very efficient. My only gripe is that is a very delicate device. The back breaks easily, and if you let it fall you can have a mic issue after that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Long-Term Review: S25 Ultra Performance vs. AI
on March 24, 2026
Posted by: StorageSeeker
[This review was collected as part of a promotion.] I have been using my S25 Ultra for about 9 months now, and while I’m overall pleased with the gorgeous display and the premium titanium build, the software experience still needs significant work. Despite having all the latest updates installed, the AI features remain incredibly unrefined.
Specifically, the voice interaction is very glitchy; I experience constant loops when speaking back to the device, and the AI voice often becomes distorted or "weird" during use. For a powerhouse meant for daily tasks, these persistent bugs are disappointing. Additionally, I find the storage capacity (1T) lacking for my needs and wish there were higher internal storage tiers available to better accommodate my files. For a flagship at this price point, I expected a more polished AI experience by now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera of device is awesome.Great photos
on March 24, 2026
Posted by: Harshu
[This review was collected as part of a promotion.] "My Samsung Galaxy S24 Ultra has completely changed how I handle work and school. The display is incredibly crisp for streaming movies, but the real standout is Galaxy AI. Features like Circle to Search and Note Assist make researching for class and organizing my thoughts so much faster. It's a powerful tool that makes my daily routine feel much more efficient."
Value
5
Written by a customer while visiting Samsung US