Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Greatest thing since sliced bread!
on March 26, 2026
Posted by: Arinopolis
[This review was collected as part of a promotion.] I am in love with this phone! The performance is unmatched, Gemini is my best friend the battery life is incredible!! I am your typical phone user. I don't need it for work or anything, just keeping up with friends, scrolling social media and playing a few games. One feature I do utilize a ton having a three year old is the camera. I love the motion photos and the portrait pictures are crystal clear. I upgraded from a Galaxy Note 20 and I could not be happier with my purchase. I have my Buds and I also upgraded to the galaxy 8 watch: these devices just compliment each other wonderfully. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Interesting Device
on March 26, 2026
Posted by: Justmythoughts11
[This review was collected as part of a promotion.] I have loved my Samsung Note devices for years and was hesitant to switch but i have to say I love all of the features they incorporated from the note series into this one. The upgraded features are really useful as well Galaxy AI is helpful without being annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Over heats alot but overall I love my phone
on March 26, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Over heats alot but overall I love my phone like the Ai I use it for absolutely everything gaming video chatting everything in my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Excels at everything I bought it
on March 26, 2026
Posted by: RKush11
[This review was collected as part of a promotion.] Great screen! Great battery life! Great camera system! Does everything that I needed this phone for and more... Very happy with this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra for the win
on March 26, 2026
Posted by: Chonchi
[This review was collected as part of a promotion.] Samsung has been in my pocket since the s5, this time around I got the s25 ultra. This phone is a home run. The camera, the UI and the features makes this phone a one stop shop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid phone but not much improvement from the S24
on March 26, 2026
Posted by: Hello67World
[This review was collected as part of a promotion.] Solid phone but not much improvement from the S24 ultra.
Phones keep getting more expensive pensive without having a new WOW factors to them.
Phones keep getting more expensive pensive without having a new WOW factors to them.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Hello67World, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear you are finding this device to operate well during your usage. We have provided a link to the complete manual for your device to help you discover all of the new and enhanced features available on your device. We also have great tutorial videos available online for the software updates. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One word: Wonderful
on March 26, 2026
Posted by: FeatureGurl
[This review was collected as part of a promotion.] I am a huge fan of Galaxy S25 ultra, not just because the Galaxy AI is so incredibly efficient, but also because my stylus helps me on my day-to-day life. I love taking photos and editing them with my Galaxy AI and my stylus.
It also helps me drawing pictures and creating Gifs. I can turn them into 3d animation or watercolor . My samsung S25 ultra has amazing features as well, it has a super durable glass screen and titanium back, which is awesome because I tend to drop my phone a lot. I can use my phone to find other Galaxy devices If they get lost or stolen and vice versa. Its soft edges make it easier to grip. Im a full on fan. I love my phone.
It also helps me drawing pictures and creating Gifs. I can turn them into 3d animation or watercolor . My samsung S25 ultra has amazing features as well, it has a super durable glass screen and titanium back, which is awesome because I tend to drop my phone a lot. I can use my phone to find other Galaxy devices If they get lost or stolen and vice versa. Its soft edges make it easier to grip. Im a full on fan. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Love the camera quality.
on March 26, 2026
Posted by: AsterNote
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra mostly for streaming, reading, listening to music, and taking and editing photos throughout the day. The screen is bright and smooth, the speakers are clear, and the camera takes sharp, natural looking photos without much effort. Galaxy AI helps me edit photos quickly, clean up screenshots, translate text on the fly, and even summarize things I read, so it actually fits into how I use my phone every single day. It’s fast, reliable, and feels like a phone that genuinely supports my daily routine instead of just being another device in my pocket.
Value
5
Written by a customer while visiting Samsung US