Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Bring back bluetooth S pen
on March 27, 2026
Posted by: Bizzybee
Expertise:Expert
Since you guys took away the Bluetooth feature the S pen has been horrendous. It does not write properly at all. May as well of taken the S pen out completely because without the Bluetooth feature the pen basically doesn't even work.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Datbonkerz
[This review was collected as part of a promotion.] This phone is build amazingly, and the galaxy ai works seamlessly with it to make for a wonderful experience. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is almost perfect
on March 27, 2026
Posted by: Kingomar128
[This review was collected as part of a promotion.] The S25 Ultra marks a substantial leap forward in smartphone technology, primarily due to its integrated "Galaxy AI." This innovation has attracted considerable interest from both current and prospective users, owing to its advanced features that significantly enhance user experience and streamline the interface. The device's design is aesthetically compelling and has become a prominent topic of discussion. Additionally, its camera capabilities, augmented by Galaxy AI assistance, elevate the photographic experience beyond conventional standards.
Nevertheless, the decision to discontinue Bluetooth connectivity for the S Pen has notably diminished the S25 Ultra's overall appeal. For a significant portion of users, including myself, the S Pen's connectivity is an indispensable feature. This particular omission has, regrettably, detracted from what could have been the most exceptional device since the Note 20.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera.
on March 27, 2026
Posted by: Ninersfan
[This review was collected as part of a promotion.] Out of all the Galaxy phones, the S25 has the best camera. Not only that, the AI features are helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Personal Assistant!
on March 27, 2026
Posted by: AlliMoGo
[This review was collected as part of a promotion.] The Samsung Galaxy 25 Ultra has become my new personal assistant. Galaxy Ai improves my search results and work efficiency. I love that my phone learns my rhythm and routines and either suggests settings changes or with my permission adjusts automatically.
The stylus allows me to not down notes without opening any apps -- in fact I take notes straight from the lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy AI has changed my daily routine!
on March 27, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] I’ve been using my Galaxy S24 ultra for both work and gaming, and the experience is seamless. Galaxy AI has been a total game-changer for me, especially when using feature like Circle to Search or Live Translate for my school projects. It makes multitasking much faster and more intuitive. The display is also perfect for streaming movies after a long day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great for privacy
on March 27, 2026
Posted by: Married4life
[This review was collected as part of a promotion.] Using Galaxy AI is wonderful edition. 2 photos being able to eliminate certain items from a picture is a great feature. Also it's privacy features are prime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse!
on March 27, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] "I’ve been using the S25 Ultra for a bit now, and it’s easily the best phone I’ve ever owned. The screen is incredibly bright even in direct sunlight, and the new Snapdragon chip makes everything run lightning-fast. I’m a huge fan of the improved, rounded corners—it’s much more comfortable to hold than previous models. If you want a phone that can actually keep up with a busy workday and still take pro-level photos, this is it. Highly recommend!"
Value
5
Written by a customer while visiting Samsung US