Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,216 Reviews)
Open Ratings Snapshot
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Perfect Phone
on March 28, 2026
Posted by: QuattroFury
[This review was collected as part of a promotion.] The phone has been steady and reliable, the battery life has been great! You guys have been great in providing timely security updates. In addition, the beta program has been amazing, I enjoy being able to participate and shocked at how stable the program is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product over exceeded my expectations!
on March 28, 2026
Posted by: w1ck3d805
[This review was collected as part of a promotion.] My S25 ultra has changed my life it trully is like a super computer in the palm of my hand ! The best mobile phone I have ever owned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Been one of the better phones I've had
on March 28, 2026
Posted by: Cmgallaxy
[This review was collected as part of a promotion.] Good battery life
Really good camera
I've liked this one
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra
on March 28, 2026
Posted by: DashingDan
[This review was collected as part of a promotion.] I think that this particular model is almost perfect for senior citizens. It's easy to use and the tutorials are fantastic and very easy to understand. I particularly like the GPS features. I drive quite often to various out of town locations and I've never received inaccurate information. I really like the verbal alerts received especially when traffic is delayed for specific issues and even tells you when police vehicles are up ahead. For an individual with a "heavy foot" such as myself, that feature alone has prevented me from receiving speeding tickets. I have two 25 Ultras, one is for personal use and my 2nd is for my business. The only negative thing I have to complain about is that the touch is very sensitive. If I leave my finger on a particular page, while scrolling, it returns back to the initial beginning of that page. Other than that, I'm very pleased with its performance.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it great👍
on March 28, 2026
Posted by: Sonu123
[This review was collected as part of a promotion.] It responses very fast I like the picture and voice quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Toughness & Durability!
on March 28, 2026
Posted by: InvictusReviews
[This review was collected as part of a promotion.] The device has proven to be exceptionally resilient. Its construction materials and design have withstood daily use remarkably well. I've been particularly impressed by its ability to maintain its pristine condition. This durability offers great peace of mind. It's a testament to thoughtful engineering and quality manufacturing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung lover
on March 28, 2026
Posted by: Karensue63
[This review was collected as part of a promotion.] I'm a loyal samsung user. I love the camera on this phone. The pictures I take are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product and AI technology
on March 28, 2026
Posted by: 767pilot
[This review was collected as part of a promotion.] The Samsung Galaxy S25 truly feels like the next step in smartphone evolution. What impressed me most is how seamlessly AI is integrated into everyday use. The device doesn’t just respond — it anticipates needs. From intelligent photo enhancement that automatically optimizes lighting and detail, to real-time translation and smart productivity tools, the AI features genuinely improve efficiency and creativity.
The camera system is outstanding. AI scene recognition and advanced processing deliver professional-level photos with minimal effort, making every shot look refined and natural. Editing is faster than ever thanks to AI-assisted adjustments that feel intuitive rather than complicated.
Performance is incredibly smooth, even with demanding multitasking, and battery optimization powered by AI adapts to usage habits, extending daily reliability. The Galaxy S25 isn’t just powerful hardware; it’s a smart companion designed to simplify life.
Samsung has successfully combined innovation, performance, and intelligent design into one device. The Galaxy S25 shows how AI can move beyond hype and become a practical tool that enhances productivity, creativity, and everyday communication.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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