Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
S25 ultra
on March 30, 2026
Posted by: Edloves2shop
[This review was collected as part of a promotion.] It's a good phone but it only has 4 stars 🌟 due to the first six months the phone appeared to be running hot 🔥 but after that period it's been great 👍.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Kpyingyang
[This review was collected as part of a promotion.] I love what my phone can do with all the apps and with the use of AI as well. It's my mini computer in my hands to get all work done, both professional and person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, Best Samsung I've Ever Had!
on March 30, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I love the design and feel of this device. It feels so light compared to any other phone I have and I especially love how smooth gameplay is while gaming. I love the circle to search AI feature I use it daily when looking for a specific product. The S pen is a must for daily productivity especially with business. I'm going to keep this device as long as I can for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for a daily used, you can do some light
on March 30, 2026
Posted by: GusguslikeCinderellamovie
[This review was collected as part of a promotion.] I used this phone not for just call, I used it for work like login into their web side and check their inventory and order items on the spot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. Performance best
on March 30, 2026
Posted by: Venkat123456
[This review was collected as part of a promotion.] AI features are good. Battery performance is good and quick recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the functionality of this device
on March 30, 2026
Posted by: Mikewfitz1
[This review was collected as part of a promotion.] I use my Samsung device to stream movies and play games, make phone calls, and set up calendar events. Samsung AI helps out quite a bit with all that.
I love the resolution of the screen. I love the sound output and earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 30, 2026
Posted by: Jestexman
[This review was collected as part of a promotion.] This phone does it all. It's stable and fast. The only thing lacking would be a better battery life. The built-in AI functions are top Notch and very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra review.
on March 30, 2026
Posted by: Lovetogolf
[This review was collected as part of a promotion.] Phone frequently has to reload when I'm looking at something. Sometimes it changes settings by itself. Not as fast as I expected.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Lovetogolf, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted usage of your device is to you every day. We have provided links to resources to help you with the frustrations you mention experiencing with the apps and refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US